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Air India moves forward on five-year transformation roadmap

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Moving forward on its five-year transformation roadmap, Air India, which had not recruited in the non-operations areas for more than 15 years, has started adding talent in all spheres of its business.

The airline’s aggressive expansion plan, which has already seen 17 long-grounded aircraft return to the skies with 12 more to follow, and the lease-in of 30 narrow- and wide-body aircraft over the next 12 months, also necessitates a significant expansion in flying crew.

The first phase of this initiative to augment talent has received an overwhelming response. Over 1,752 applications for pilots and 72,000 applications for cabin crew have been received in the last two months, which are in the process of assessment.

Interest from management post-graduates with three years’ experience to fill ground based-business roles has been similarly strong, with over 25,000 applications received in little more than one week. On appointment, those selected will be placed in various functions in Air India, including airport operations, commercial, engineering and human resources among others, and will form an important part of Air India’s internal talent and future leadership pipeline.

Whether it is commercial functions like revenue management, sales, distribution, network planning and marketing or Business Support Services, including HR, finance, IT and analytics; as well as Operations, spanning inflight product design, ground, engineering and airport services, rostering and operations control, talent will be added to all the sections.

Placing high priority on becoming a world leader in information technology, Air India has received more than 2,000 applications for a New Tech centre at Kochi, Kerala, including developers, architects, cyber security professionals, programme managers and UX/ visual designers among others.

Commenting on the focus on next-gen talent acquisition, Suresh Dutt Tripathi, Chief Human Resources Officer, Air India, said, “An entire generation of workforce has missed the opportunity to work for Air India due to limited recruitment over the years. We are seeking to make up for this organisational gap as we work to make Air India the world’s leading airline with customer focus at the heart of its operations.

“Our talent acquisition initiative is focused on identifying and recruiting the right talent in order to ensure that our human resource capabilities keep pace with the growth momentum and evolving needs of the organisation.”

Business

Navi Mumbai: CIDCO’s 9.6-Km Kharghar Coastal Road Work To Begin In 2026, Promises Faster NMIA Connectivity By 2029

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Navi Mumbai: Construction of the much-anticipated Kharghar Coastal Road — a key link that will enhance connectivity to the upcoming Navi Mumbai International Airport (NMIA) — is expected to commence in early 2026, following the receipt of mandatory forest clearances.

Planned by the City and Industrial Development Corporation (CIDCO), the 9.678-kilometre-long and 30-metre-wide arterial road will connect the airport to major nodes such as Belapur and Nerul, significantly improving regional mobility and supporting economic growth across Navi Mumbai.

The project will also provide direct high-speed access to the International Corporate Park (ICP) being developed on the lines of Bandra Kurla Complex (BKC), the Golf Course, and the FIFA-standard Centre of Excellence (COE) at Kharghar.

A grade-separated interchange over the Sion-Panvel Expressway is part of the plan to ensure smooth traffic flow and reduce congestion between the airport and nearby business and recreational hubs.

Of the total road length, 6.96 kilometres will be newly developed, while the remaining portion will integrate with the existing network. The corridor will also cater to the anticipated transport demand from upcoming projects such as the Water Transport Terminal and Pradhan Mantri Awas Yojana (PMAY) housing schemes in the area.

CIDCO has awarded the construction contract to the J Kumar–J M Mhatre Joint Venture. Officials said the project will not only boost airport connectivity but also strengthen Kharghar’s position as a major residential and commercial hub, linking it seamlessly to Taloja and Navde.

“Known for its well-planned infrastructure, green cover, and educational institutions, Kharghar is poised to witness a new phase of growth once the coastal road becomes operational. Kharghar coastal road is estimated to be ready by 2029 if everything goes as per plan,” an official from CIDCO said.

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Telecom operators embrace AI to bolster revenues, drive efficiency globally

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New Delhi, Nov 8: Leading telecoms globally are deploying artificial intelligence (AI) across network operations, customer service, and fraud prevention to drive efficiency and reduce costs, according to a new report.

These initiatives are already contributing to EBITDA margin gains, with predictive maintenance and automated support systems leading the way, according to an IDC report.

AI also enables personalised offerings and dynamic pricing, boosting average revenue per user (ARPU) and reducing churn.

Fraud detection systems enhanced by AI are helping reduce losses, reinforcing customer trust and regulatory compliance. With AI accelerating time-to-market for new services, telecoms can better monetize emerging technologies like 5G and edge computing.

“In the longer term, as AI continues to evolve, it will be increasingly recognized not as a mere technological enhancement, but as a strategic enabler poised to drive sustainable growth for telecommunications operators,” said the report.

Meanwhile, worldwide spending on telecommunication and pay TV services is projected to reach $1,532 billion in 2025, representing an increase of +1.7 per cent year-on-year, according to the IDC report.

The latest forecast is slightly more optimistic compared to the forecast published earlier this year, as it assumes a 0.1 percentage point higher growth of the total market value.

The regional dynamics remain mixed, with inflationary effects, competition, and Average Revenue per User (ARPU) trends playing a central role in shaping market trajectories, said Kresimir Alic, research director, Worldwide Telecom Services at IDC.

The breakdown by telecom service type confirms that established trends remain intact, despite adjustments to overall market forecasts.

Mobile continues to dominate, driven by rising data consumption and the expansion of M2M applications, which are offsetting declines in traditional voice and messaging revenues.

Fixed data services are also expected to grow steadily, fuelled by increasing demand for high-bandwidth connectivity.

The global connectivity services market is projected to grow at a compound annual rate of 1.5 per cent over the next five years, maintaining a cautiously optimistic outlook.

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Govt plans AI-based eKYC, global credential verification in DigiLocker

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New Delhi, Nov 8: The Ministry of Electronics and IT on Saturday announced plans for AI-based eKYC and global credential verification in the DigiLocker platform.

The platform has evolved from a secure document storage service into a trust layer that connects citizens with ministries and departments, according to an official statement.

National e-Governance Division (NeGD), Ministry of Electronics and IT organised the National Conference on DigiLocker to discuss and showcase how DigiLocker evolves into a cornerstone of trust, convenience, and efficiency across government, education, and industry sectors.

The conference underscored the transformative role of DigiLocker in facilitating paperless governance, inclusive education, and secure digital services.

“DigiLocker serves as the trust layer connecting citizens, ministries, and departments—enabling secure, interoperable, and accountable digital governance. Our vision is a future where every digital interaction is trusted, every citizen empowered, and every institution accountable” said S. Krishnan, Secretary of MeitY, who chaired the conference.

Krishnan said that the platform advances India’s digital journey from connectivity to capability, service delivery to self-reliance and now from digitalisation towards trust.

Abhishek Singh, Additional Secretary of the Ministry of Electronics and IT, outlined the future of DigiLocker with AI-based eKYC and global credential verification, positioning it as a global model for paperless governance.

Presentations were made on integration of Digi Locker with Pension and Treasury systems in Maharashtra and with over 500 services through Sewa Setu Portal in Assam, the statement noted.

Seven states, including Assam, Himachal Pradesh, Madhya Pradesh, Meghalaya, Kerala, Maharashtra, and Mizoram, have been recognised as “DigiLocker Accelerators” for their distinct achievements.

DigiLocker allows citizens to access, verify, and share IDs, financial credentials and certificates securely.

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