Maharashtra
Reports of Praja Foundation revealed that Mumbaikars have written maximum complaints regarding water drainage
The Brihanmumbai Municipal Corporation is responsible for providing key civic services to Mumbaikars, Which is equivalent to a local government. Whose budget is more than the annual budget of any small state of the Country. In today’s technological era, the role of BMC is important in providing all the facilities to its citizens. In such a situation, it is also important to know that when, how and in how many days does the country’s richest municipal corporation solve the problems of its citizens.
NGO Praja Foundation has been studying for many years about the status of civic issues in Mumbai and on 5t h of May 2022, Praja foundation have made a report on this issue. Which mentions the duration of BMC in resolving the issues of Mumbaikars and the average time taken to solve the problem and the total number of complaints received at the ward level. The foundation claims that the report analyzes the trend of complaints from citizens registered on the Centralized Grievance Registration System (CCSR) and also provides effective solutions to strengthen the Public Grievance Redressal Management System of BMC.
According to the reports, BMC has received maximum complaints regarding drainage problem and BMC has taken an average time of 48 days to solve a problem from 2017 to 2021. Where as in total, the ward itself took the highest average time of 68 days to solve a civic problem from 2017 to 2021. Let’s have a look on some important points of this foundation’s report on the status of civic issues in Mumbai 2022.
Since 10 years (2012 to 2021) CCSR have disclosed that first three years (2012 to 2014) had some ups and downs in terms of complaints, later that 2015 (67,835) and 2019 (1,28,145) showed drastic rise in complaints.
The average time taken to resolve each citizen’s complaint was 48 days in 2017 and up to 48 days in 2021. The L-ward (Kurla) took the maximum number of days (68 days) to resolve each civil complaint from 2017 to 2021. L – Kurla (74,078), K. West Andheri (W) (73,562) and K. East – Andheri (E) (66,660) wards had the maximum number of consolidated citizen’s complaints from 2012 to 2021. Similarly, out of the overall complaints from 2012 to 2021, the maximum numbers of complaints filed on basic service delivery are as follows:
1 – 16% (1,50,831) complaints were registered regarding issues related to drainage,West Ward – Andheri (W) (14,687) had maximum complaints of drainage.
2- 10% (96,360) complaints registered for SWM related issues. Of West Ward – Andheri (W) (7,195) had maximum SWM complaints.
3- 10% (92,858) complaints were registered on water related issues. M. East Ward – Govandi/Mankhurd (9,541) had maximum number of SWM complaints..
3- 10% (92,858) complaints were registered on water related issues. M. East Ward – Govandi/Mankhurd (9,541) had maximum number of SWM complaints.
5- 1 out of 6 questions asked in ward committee meetings were on naming and renaming of roads and squares from 2012 to 2021.
Deliberations in ward committees by major political parties from 2012 to 2021 showed that of the total 9,382 questions asked, BJP councilors asked 25%, Congress 20% and Shiv Sena 37%.
Praja Foundation CEO, Milind Mhaske said it is important for a democratically empowered city government to improve the efficiency of service delivery through a feedback mechanism that Mumbai currently does not have. They further expressed their hope that with these major reforms, BMC would be able to meet the growing aspirations of its citizens.
Maharashtra
Three men accused of robbing a youth have been arrested The main accused was apprehended in Titwala.

Mumbai: A young man returning home on a motorcycle in the Asalpha area of Ghatkopar was attacked and forcibly robbed by three men who brandished a chopper. A case was registered at the Ghatkopar police station under sections 309(4), 3(5) of the Indian Penal Code, sections 4, 25 of the Indian Penal Code, and sections 37(1) and 135 of the Indian Penal Code.
The complainant, Suraj Mahadev Dethe (24), and his friend, Yash Kamble, were passing near the Home Guard Training Center at approximately 1:30 a.m. on November 12th when three unidentified individuals in a three-wheeled tempo stopped them. The accused, using the chopper as a pointer, assaulted them, abused them, and stole their Honda Dio scooter and mobile phone.
As soon as the case was registered, the Assistant Commissioner of Police and Senior Police Inspector of the Ghatkopar Division inspected the scene. Based on technical and traditional investigations, the accused identified Hussain Aslam Memon, alias Genda. Upon receiving information that he was hiding in the Titwala area, the police apprehended him. During interrogation, he revealed the names of his accomplices – Munna Ramvilas Sharma and Dilshaduddin Sitabuddin Shaikh – who were subsequently arrested.
On November 13, the three accused were produced in court, where they were remanded to police custody until November 17. The investigation also revealed that Genda is a notorious criminal with more than 13 cases registered against him in various police stations.
Maharashtra
4-year-old girl kidnapped from Mumbai recovered from Varanasi after 6 months, Mumbai Police finds clues

Mumbai: Mumbai Police has succeeded in locating a 4-year-old girl after the Mumbai-Sholapur-CST train arrived in Mumbai. According to the details, the girl had come to Mumbai with her parents on May 20, 2025. During this time, an unknown person kidnapped the girl and took her from Mumbai to UP. After that, the police formed several teams to search for the girl and then one team was sent to Banaras. Here, the police took the help of social media and the media and made the girl’s picture viral. After that, a journalist told the police that there was a Marathi-speaking child in an orphanage here. After that, the police reached the place and confirmed it and brought the girl to Mumbai with documents on November 12. This operation was carried out by DCP Praveen Munde and the staff of M.A. Marg and Azad Maidan police on the instructions of Mumbai Police Commissioner Deven Bharti.
Maharashtra
Three smugglers arrested in Dongri Shabina Guest House drug smuggling case

Mumbai: After seizing three kilograms of cocaine from Shabina Guest House under the limits of Dongri Police Station, the police have claimed to have taken three drug peddlers into custody from Chennai Jail. According to the police, there was information about cocaine in Shabina Guest House here, on the basis of which on November 2, the police and ATC personnel conducted a raid and seized the drugs, the total value of which is estimated to be in crores. In this case, the police have registered a case under the NDPS Act. After this seizure, it was reported that this cocaine was smuggled from Ethiopia and South Africa by Tarun Kapoor, Sohail Ansari, Himanshu Shah and is lodged in Chennai Jail in a Narcotics Control Bureau case, on which the police have obtained the custody of these three accused and they have been formally arrested in this case. This operation was carried out under the guidance of Mumbai Police Commissioner Deven Bharti, DCP Praveen Munde and ACP Tanveer Shaikh.
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