Maharashtra
Reports of Praja Foundation revealed that Mumbaikars have written maximum complaints regarding water drainage

The Brihanmumbai Municipal Corporation is responsible for providing key civic services to Mumbaikars, Which is equivalent to a local government. Whose budget is more than the annual budget of any small state of the Country. In today’s technological era, the role of BMC is important in providing all the facilities to its citizens. In such a situation, it is also important to know that when, how and in how many days does the country’s richest municipal corporation solve the problems of its citizens.
NGO Praja Foundation has been studying for many years about the status of civic issues in Mumbai and on 5t h of May 2022, Praja foundation have made a report on this issue. Which mentions the duration of BMC in resolving the issues of Mumbaikars and the average time taken to solve the problem and the total number of complaints received at the ward level. The foundation claims that the report analyzes the trend of complaints from citizens registered on the Centralized Grievance Registration System (CCSR) and also provides effective solutions to strengthen the Public Grievance Redressal Management System of BMC.
According to the reports, BMC has received maximum complaints regarding drainage problem and BMC has taken an average time of 48 days to solve a problem from 2017 to 2021. Where as in total, the ward itself took the highest average time of 68 days to solve a civic problem from 2017 to 2021. Let’s have a look on some important points of this foundation’s report on the status of civic issues in Mumbai 2022.
Since 10 years (2012 to 2021) CCSR have disclosed that first three years (2012 to 2014) had some ups and downs in terms of complaints, later that 2015 (67,835) and 2019 (1,28,145) showed drastic rise in complaints.
The average time taken to resolve each citizen’s complaint was 48 days in 2017 and up to 48 days in 2021. The L-ward (Kurla) took the maximum number of days (68 days) to resolve each civil complaint from 2017 to 2021. L – Kurla (74,078), K. West Andheri (W) (73,562) and K. East – Andheri (E) (66,660) wards had the maximum number of consolidated citizen’s complaints from 2012 to 2021. Similarly, out of the overall complaints from 2012 to 2021, the maximum numbers of complaints filed on basic service delivery are as follows:
1 – 16% (1,50,831) complaints were registered regarding issues related to drainage,West Ward – Andheri (W) (14,687) had maximum complaints of drainage.
2- 10% (96,360) complaints registered for SWM related issues. Of West Ward – Andheri (W) (7,195) had maximum SWM complaints.
3- 10% (92,858) complaints were registered on water related issues. M. East Ward – Govandi/Mankhurd (9,541) had maximum number of SWM complaints..
3- 10% (92,858) complaints were registered on water related issues. M. East Ward – Govandi/Mankhurd (9,541) had maximum number of SWM complaints.
5- 1 out of 6 questions asked in ward committee meetings were on naming and renaming of roads and squares from 2012 to 2021.
Deliberations in ward committees by major political parties from 2012 to 2021 showed that of the total 9,382 questions asked, BJP councilors asked 25%, Congress 20% and Shiv Sena 37%.
Praja Foundation CEO, Milind Mhaske said it is important for a democratically empowered city government to improve the efficiency of service delivery through a feedback mechanism that Mumbai currently does not have. They further expressed their hope that with these major reforms, BMC would be able to meet the growing aspirations of its citizens.
Maharashtra
Fraud under the guise of Mumbai loan, Delhi call center exposed, fraud in the name of Bajaj Finance, three accused arrested, use of 105 mobile phones in fraud.

Mumbai: The Cyber Cell of the Mumbai Crime Branch has exposed a gang that is fooling people by luring them with interest-free loans. The complainant, a 70-year-old senior citizen, filed a complaint at the Cyber Police Station, West Mumbai, after which the police took action and traced these fraudsters and also busted a call center in Delhi from where people were being fooled. The complainant was cheated from August 28, 2023 to November 2, 2024. The complainant was told that he could get a loan from Bajaj Finance Delhi at zero interest. Under the guise of this, the complainant received Rs 1.14 crore from banks in the name of fees for various matters. After that, the Crime Branch conducted an investigation and conducted a raid at Maximum Marketing Private Limited, Anand Vihar in Delhi and busted this call center. In this, the police arrested Shahzad Lal Khan alias Rehman, 30, Anuj Uttam Singh Raut alias Anil Kumar Yadav. 30-year-old and Aamir Hussain, 34, were arrested. 105 mobile phones and a laptop were recovered from their possession.
The investigation concluded that this mobile number has been used in cyber crimes across the country and this number has been used in 132 crimes. This operation was carried out by the Mumbai Crime Branch and Cyber Cell. This operation was carried out on the instructions of Mumbai Police Commissioner Vivek Pansalkar, Special Commissioner Devin Bharti, Joint Police Commissioner Crime Lakshmi Gautam. DCP Crime Detection Datta Nalawade said that Mumbai Police has appealed to the citizens to remain alert against cyber fraud and not to invest in the lure of profit in the name of high investment. Do not fall for the trap of providing loans without documents on social media. Do not make any kind of investment on the advice of acquaintances and do not download any kind of mobile app. If anyone is a victim of fraud, immediately contact 1930.
Exclusive
Pahalgam We Will Revenge – But How?

Kamar Ansari (Mumbai), April 25: The nation is still reeling from the shock of the Pahalgam terrorist attack. Due to the widespread narrative that terrorism has been eradicated from Kashmir, over 2.5 million tourists flocked to the region—only for this tragic attack to take place. There is widespread anger among the public, demanding that every drop of blood and every tear shed in Kashmir be avenged, and that Pakistan be taught a lesson.
Prime Minister Narendra Modi and Home Minister Amit Shah are suggesting that the Pahalgam incident should not be politicized. Their sudden concern about politicization seems to stem from the fact that this attack has exposed the hollowness of the government’s claims. Had this administration refrained from politicizing tragic events over the past ten years, they wouldn’t be in a position today to ask others not to do the same.
The Pahalgam attack was inhumane and despicable, and it must be avenged—but what does “revenge” really mean?
The real threat to the nation lies with those who believe that voting for the BJP and electing Modi as Prime Minister constitutes revenge, and that doing so will drive terrorists back into their hideouts. The true target for retribution should be Pakistan and the terrorists—not India’s Muslims. Will attacking mosques and madrasas or targeting Indian Muslims serve as justice for Pahalgam? Some people feel a strong urge to act this way. But the battle is against Pakistan, not against patriotic Indian Muslims who are citizens of this country.
After the Uri and Pulwama attacks, there were loud proclamations of revenge and punishment in Parliament and public gatherings. A “surgical strike” was carried out across the Line of Control in response to Uri, and we were told that Pakistan and the terrorists had been crippled and taught a lesson. Yet, the threat persists. Indira Gandhi truly taught Pakistan a lesson in 1971 by waging a direct war and splitting the country into two. Still, Pakistan did not learn.
So what is the Modi government planning to do now? The government needs to act—not indulge in propaganda. Even adhering to this one principle would be a significant step forward.
Prime Minister Modi has called a cabinet meeting and made some swift decisions. The Pakistani embassy in India has been shut down. All Pakistani nationals in India have been ordered to leave within 24 hours. Even the Wagah border has been temporarily closed. It’s being said that this marks the beginning of cutting diplomatic ties with Pakistan—but what about cricket? India and Pakistan play matches in Dubai, and large numbers of Indian fans attend. Jay Shah heads global cricket affairs and must clearly state that India will no longer play with Pakistan. Chanting “Pakistan Murdabad” in India while playing cricket with them abroad must come to an end.
Deeply affected by the Pahalgam attack, Modi canceled his visit to Saudi Arabia, and Rahul Gandhi is also cutting short his U.S. trip. After such an attack, convening an all-party meeting is standard procedure. But what will that achieve when the same government suppresses opposition voices and refuses to allow discussions on issues from Kashmir to Manipur in Parliament?
The Home Minister does not appear serious about national security. He has failed to protect the lives of citizens, and his resignation is now a common demand across party lines. If the government ignores this demand, then such meetings are just for show.
The abrogation of Article 370 was a welcome move, but what did we gain by stripping Jammu & Kashmir of full statehood? The government offers no answers. Meanwhile, it has slashed the defense budget and made deep cuts in military personnel. This is a dangerous game. Soldiers in Pulwama were denied aircraft for transport, and now in Pahalgam, the safety of thousands of tourists was left in limbo.
Now that the attack has happened and innocent people have died, the government is scrambling to respond. While the Pahalgam attack is inhumane, inciting Hindu-Muslim conflict in its aftermath is even more inhumane.
Local villagers in Pahalgam immediately began helping the injured and their families. A young local man, Syed Hussain Shah, tried to resist the terrorists. When he attempted to snatch a gun from them, he was shot. He pleaded with the attackers, saying, “These people are our guests—please don’t kill them.” In the end, he lost his life. Syed was not a Hindu, but the terrorists still killed him.
Despite tourists reporting that locals helped them during the crisis, the BJP’s IT cell is painting this incident with communal colors. The attack in Pahalgam was not just on tourists—it was an attack on all of us. The people of Kashmir have shown humanity and compassion, saying, “We are also wounded.” We must respect their sentiments.
Our fight is against Pakistan and terrorist organizations. Anyone trying to vilify Indian Muslims or Kashmiri locals in this fight clearly does not want to solve the nation’s problems—they simply want to politicize Pahalgam, just as they did with Pulwama.
The government must now think only in terms of national interest. Hindus and Muslims in this country are capable of deciding among themselves how to coexist.
Maharashtra
Maharashtra Cyber Department informs citizens about creation of fake Aadhaar, PAN card using AI, appeals to be careful while alerting citizens

Mumbai: Maharashtra Cyber Department has informed citizens about the creation of fake Aadhaar, PAN card and other government documents generated by AI. Maharashtra Cyber Cell creates awareness among the public about the dangers and harms related to cyber security and cyber. Creation of fake documents through AI has also become common now. Artificial intelligence AI tools are also being misused to create fake government identity cards like Aadhaar and PAN card. AI provides opportunities for innovation but at the same time it also carries high risks. This is a serious concern. AI has the ability to create fake IDs and identity cards. These cards can also be used in bank, personal transactions and economic crimes. On the other hand, fake documents and cards can also be used to defraud banks, telecom companies and government companies. It can also be used to obtain loans and transactions with banks and for embezzlement. National Security These are also concerns for Maharashtra Cyber.
Maharashtra Cyber has given some important tips and tricks to identify fake documents and cards. Similar fonts, especially typographical differences between Hindi and English text. Typographical differences in English text. Image discrepancies. Unnatural lighting or color discrepancies. AI-adjusted image can be made into a fake Aadhaar, while the original Aadhaar card has a QR code which can be verified in the system. Fake Aadhaar fails to do so. Fake Aadhaar cards can be easily identified due to incorrect procedures. Maharashtra Cyber has appealed to citizens to be vigilant and report any suspicious incidents related to such fake ID cards to the National Cyber Crime Complaint Portal at 1945. This service is available 24 hours a day.
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