Business
Has IPO-bound OYO regained trust of its hotel partners?

As travel tech major OYO prepares for its much-awaited public listing, the continued satisfaction of its hotel partners and winning back dissatisfied partners will play a key role in determining how its business performs and, by extension, how its stock holds up.
The company has recently been affected by some of its hotel partners publicly complaining, filing cases and even writing to the regulator.
The moot question here is: Has IPO-bound OYO regained the trust of its hotel partners which it also addresses as Patrons?
Let’s take a closer look at its patron policies through its draft red herring prospectus (DRHP) filed with SEBI.
With over 157,000 storefronts worldwide, the 40 reported cases against the company or its directors translate to less than 0.02 per cent of its storefronts. OYO sources say that majorly of these originate due to shifting from minimum guarantee to revenue sharing arrangement. As per DRHP, at its peak, 14.7 per cent hotels had minimum guarantee. This number is down to nearly zero now.
After bingeing on growth and expansion, the company seems to have refocused its priority to course correct on the hotel partner front.
Revenue growth is by far the biggest and most meaningful value proposition that OYO claims to provide its hotel partners worldwide. Its DRHP tries to prove it by showing the median revenue growth for a storefront after 12 weeks of a hotel joining the OYO platform.
The highest revenue uplift for storefronts is in the European Vacation Homes Business at 2.4 times, while India is still at a healthy 1.9 times increase in revenue.
The platform has several revenue enhancement tools, including machine-learning based dynamic pricing algorithms which use hundreds of parameters such as the supply and demand, seasonality and local trends to arrive at the optimal real-time price for a room and thus maximising partner revenues.
Another pricing tool is the Tariff Manager, which gives partners control over pricing based on their understanding of potential local demand. Currently, 45 per cent of OYO hotels use a tariff manager on a monthly basis globally.
It has introduced a prepaid e-wallet to simplify revenue collection and reconciliation process and moved from a monthly reconciliation process to now offering hotel partners daily payouts to improve their working capital flow.
It does consistent engagement with partners now via regular town halls. All of this has led to an increase in Patron satisfaction score from 30.1 per cent for the three months ended September 30, 2020, to a healthier 72.3 per cent for the three months ended March 31, 2021.
OYO now has over 2,700 hotel partners with more than one property signed up on its platforms. For India, this translates to 9.5 per cent of the hotel owners.
New hotels are joining the OYO platform via a self-onboarding tool, ‘OYO 360′, which automatically generates digital contracts based on property details and KYC documents provided by hotel partners.
In fiscal 2021, almost all the company’s contracts with new hotel Partners were signed and managed digitally, says the DRHP.
However, OYO still hasn’t been able to assuage all of its sceptics. Some traditional hoteliers still believe that the model of offering season wise pricing with minor discounts is the only way to keep the small hotels category viable.
Few others are still to come to terms with the abolition of the minimum guarantees which gave them certainty of revenues and are still in courts demanding compensation. There are signs of thawing though; according to company sources, close to 1,300 hotel partners facing issues in the past have joined back.
Given the buoyant IPO market, OYO’s public offering may sail through successfully, but the continued partner satisfaction will have a huge impact on its growth and hence its stock performance. A point OYO’s founder Ritesh Agarwal would do well to take note of.
Business
Sensex, Nifty open marginally lower amid mixed global cues

Mumbai, Sep 19: The Indian benchmark indices opened marginally lower on Friday, with IT stocks leading the losses in early trade.
As of 9.26 am, Sensex was down 241 points or 0.29 per cent at 82,772 and Nifty was down 63 points or 0.25 per cent at 25,360.
The US Federal Reserve resumed interest rates cut cycle by reducing rates by 25 basis points but the outlook on further easing in the months ahead failed to meet the investors’ dovish expectations, while markets awaited more cues into US policy path, according to analysts.
Nifty Midcap 100 inched up by 0.16 per cent, and the Nifty Small cap 100 lost 0.04 per cent.
Hero MotoCorp, Shriram Finance, Maruti Suzuki, NTPC, Tech Mahindra were among major gainers on Nifty, while losers were ICICI Bank, Bajaj Finance, Tata Consumer and Titan Company.
Among sectoral indices, Nifty IT, the top loser, lost 0.40 per cent. Nifty FMCG and Nifty Private bank also weighed down on the indices. Except Nifty Realty and PSU Bank all other sectoral indices were trading in the red or with marginal gains.
The Nifty50 held firmly above the 25,400 mark in the previous session, signalling investor confidence with upside momentum intact.
Analysts said that while buying interest is visible at lower levels, the 25,500–25,600 zone remains a stiff hurdle on the upside. On the downside, support is placed at 25,300–25,100 for any minor pullback.
“Market is on an uptrend and is well positioned to set new records soon. Fundamentals, technicals and sentiments are favourable for a steady uptrend. Earnings are likely to improve from Q3 onwards. Technically, short covering is happening and can accelerate,” said Dr. VK Vijayakumar, Chief Investment Strategist, Geojit Investments Limited.
From the market sentiment perspective, a US-India trade deal without the penal tariff and a lower reciprocal tariff is likely, he added.
Major US indices made gains overnight as the Nasdaq added 0.94 per cent, the S&P 500 edged up 0.48 per cent and the Dow inched up 0.27 per cent.
Most of the Asian markets were trading in the green during the morning session. While China’s Shanghai index dipped 0.12 per cent, and Shenzhen advanced 0.23 per cent, Japan’s Nikkei edged up 0.77 per cent, while Hong Kong’s Hang Seng Index moved up 0.12 per cent. South Korea’s Kospi lost 0.46 per cent.
On Thursday, foreign institutional investors (FIIs) purchased equities worth Rs 366 crore, while domestic institutional investors (DIIs) were net buyers of equities worth Rs 3,326 crore.
Business
Stock market rises for 3rd consecutive day on US Fed rate cut, buying in IT sector

Mumbai, Sep 18: The Indian equity indices extended the gaining momentum for the third consecutive session on Thursday amid buying in IT stocks after the US Fed announced a rate cut.
Sensex closed at 83,013.96, up 320.25 points or 0.39 per cent.
The 30-share index opened with a decent gap-up at 83,108.92 against the last session’s closing of 82,693.71 after the US Fed announced a rate cut. However, the index remained range-bound throughout the session amid a mixed approach across sectors except IT.
Nifty ended the session at 25,423.60, up 93.35 points or 0.37 per cent.
“Global equities traded in the green after the U.S. Federal Reserve cut rates by 25 bps to 4–4.25 per cent and signalled two more reductions this year to cushion rising job market risks. Mirroring the upbeat global sentiment, Indian markets opened with a positive gap-up and maintained a sideways trajectory through the first half of the session,” Ashika Institutional Equities said in a note.
Eternal, Sun Pharma, Infosys, HDFC Bank, PowerGrid, HCL Tech, ITC, Hindustan Unilever, Tata Steel, Axis Bank and Bajaj FinServ settled high amid the Sensex stocks. Bajaj Finance, Tata Motors, Trent, Ultratech Cement, and Asian Paints ended the session in negative territory.
The majority of sectoral indices remained in green amid value buying. Nifty Fin Services jumped 135 points or 0.51 per cent, Nifty Bank rose 234 points or 0.42 per cent, Nifty Auto moved up 34 points or 0.13 per cent, Nifty FMCG jumped up 201 points or 0.36 per cent, and Nifty IT surged 303 points or 0.83 per cent.
Broader indices continued their bullish run amid buying in midcap and small-cap stocks. Nifty Small Cap 100 jumped 53 points or 0.29 per cent, Nifty Midcap 100 increased 224 points or 0.38 per cent, and Nifty 100 ended the session 91 points or 0.35 per cent high.
“Rupee closed weaker by 0.26 at 88.09 despite the dollar index staying soft post-Fed policy, where a rate cut was announced but forward guidance remained mixed as the roadmap for further cuts was unclear and data-dependent on jobs,” said Jateen Trivedi of LKP Securities.
The rupee failed to gain as FII sentiment remained cautious, while ongoing India-US trade talks will be the next key trigger. Support for the rupee lies near 87.75, while resistance is seen at 88.25, he added.
Business
Fed Finally Cuts Interest Rates, But What’s Next For India’s Markets & Gold Prices?

Mumbai: The US central bank (Federal Reserve) has cut interest rates for the first time in 2025. This step is expected to support the US economy. Fed Chairman Jerome Powell said the decision was not due to political pressure, even though President Donald Trump had been demanding a rate cut for a long time.
The Fed has also hinted that it may cut rates two more times this year. This is to help the weak US job market. In the recent two-day meeting, almost all Fed members supported the 25 basis points cut. Only one member, Stephen Miran, voted against it.
Stephen Miran works with the White House and was earlier Trump’s economic advisor. He wanted a bigger cut—50 basis points. Trump had promised rate cuts during his election campaign.
New interest rate: 4 percent to 4.25 percent
Repo operation rate: 4.25 percent
Interest on reserve balance: 4.15 percent
Reverse repo rate: 4 percent
Prime credit rate: 4.25 percent
This US rate cut could help Indian markets. Lower US interest rates may push foreign investors to invest in India for better returns. This could lead to growth in the Indian stock market.
Gold may also get a boost. When interest rates fall, investors often look for safer and better returns—like gold. So gold prices might rise further.
The US job market is still weak. Looking at this and other economic risks, more rate cuts may happen in the coming months.
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