Maharashtra
Reports of Praja Foundation revealed that Mumbaikars have written maximum complaints regarding water drainage
The Brihanmumbai Municipal Corporation is responsible for providing key civic services to Mumbaikars, Which is equivalent to a local government. Whose budget is more than the annual budget of any small state of the Country. In today’s technological era, the role of BMC is important in providing all the facilities to its citizens. In such a situation, it is also important to know that when, how and in how many days does the country’s richest municipal corporation solve the problems of its citizens.
NGO Praja Foundation has been studying for many years about the status of civic issues in Mumbai and on 5t h of May 2022, Praja foundation have made a report on this issue. Which mentions the duration of BMC in resolving the issues of Mumbaikars and the average time taken to solve the problem and the total number of complaints received at the ward level. The foundation claims that the report analyzes the trend of complaints from citizens registered on the Centralized Grievance Registration System (CCSR) and also provides effective solutions to strengthen the Public Grievance Redressal Management System of BMC.
According to the reports, BMC has received maximum complaints regarding drainage problem and BMC has taken an average time of 48 days to solve a problem from 2017 to 2021. Where as in total, the ward itself took the highest average time of 68 days to solve a civic problem from 2017 to 2021. Let’s have a look on some important points of this foundation’s report on the status of civic issues in Mumbai 2022.
Since 10 years (2012 to 2021) CCSR have disclosed that first three years (2012 to 2014) had some ups and downs in terms of complaints, later that 2015 (67,835) and 2019 (1,28,145) showed drastic rise in complaints.
The average time taken to resolve each citizen’s complaint was 48 days in 2017 and up to 48 days in 2021. The L-ward (Kurla) took the maximum number of days (68 days) to resolve each civil complaint from 2017 to 2021. L – Kurla (74,078), K. West Andheri (W) (73,562) and K. East – Andheri (E) (66,660) wards had the maximum number of consolidated citizen’s complaints from 2012 to 2021. Similarly, out of the overall complaints from 2012 to 2021, the maximum numbers of complaints filed on basic service delivery are as follows:
1 – 16% (1,50,831) complaints were registered regarding issues related to drainage,West Ward – Andheri (W) (14,687) had maximum complaints of drainage.
2- 10% (96,360) complaints registered for SWM related issues. Of West Ward – Andheri (W) (7,195) had maximum SWM complaints.
3- 10% (92,858) complaints were registered on water related issues. M. East Ward – Govandi/Mankhurd (9,541) had maximum number of SWM complaints..
3- 10% (92,858) complaints were registered on water related issues. M. East Ward – Govandi/Mankhurd (9,541) had maximum number of SWM complaints.
5- 1 out of 6 questions asked in ward committee meetings were on naming and renaming of roads and squares from 2012 to 2021.
Deliberations in ward committees by major political parties from 2012 to 2021 showed that of the total 9,382 questions asked, BJP councilors asked 25%, Congress 20% and Shiv Sena 37%.
Praja Foundation CEO, Milind Mhaske said it is important for a democratically empowered city government to improve the efficiency of service delivery through a feedback mechanism that Mumbai currently does not have. They further expressed their hope that with these major reforms, BMC would be able to meet the growing aspirations of its citizens.
Maharashtra
Administration appeals to residents living on hills in Mumbai’s S-zone to move to safer places

Mumbai: The Mumbai Municipal Corporation administration is appealing to the slum dwellers living in the hilly areas of Vikhroli and Bhandup to migrate to a safer place within the limits of the ‘S’ Zone Office. The administration has issued a warning to the slum dwellers living on the hills/slopes of the hills in Surya Nagar in Vikhroli West area, Indira Nagar in Powai, Gautam Nagar, Paspoli, Jaibhim Nagar and Ramabai Ambedkar Nagar Part 1 and 2, Naradas Nagar, Govindi, Compound in Bhandup West, Khandipara, Ram Nagar, Hanuman Nagar, Hanuman Tekri, Ashok Tekri. There is a possibility of landslides due to heavy rains during the monsoon season, landslides due to the flow of water flowing from the mountains due to rain and flooding of houses due to the fear of flooding in the drains. The S Division Office has already issued precautionary instructions/notices to the dangerous buildings/shacks in the area. Therefore, as a precaution, the Municipal Corporation administration is once again appealing to the local residents of the concerned areas to move to a safer place on their own. The responsibility of the residents living there without moving will be their own. The Assistant Commissioner of ‘S’ Division is being informed that the Mumbai Municipal Corporation administration will not be responsible for any accident or loss of life or property due to natural calamities.
Maharashtra
Kurla SakiNaka pipeline repair work complete, water supply restored

Mumbai: The repair work of BMC’s 1200 mm diameter water pipeline near the drain in Kurla Sakinaka 90 feet Tilak Nagar, Mumbai was successfully completed this morning, after which water supply has now been restored in the affected areas of Kurla. The water pipe, which is about 5 meters deep from the road surface, was completely opened and its damaged part was replaced. This pipeline was affected during excavation and after the pipeline burst, the residents of Kurla have been worried about water for two days and the water supply was completely stopped here, but now it has been restored again. Technical difficulties also arose during the excavation because on one side there was a 300 mm diameter gas pipeline of Mahanagar Gas Limited MGL and on the other side the foundation of a bridge was laid, still the engineers and staff carried out the work with utmost care and planning. Ward No. Water supply has been restored in the affected areas of 156,158,161,162,163,171,168,167,166,165,164. Water will be supplied as usual tonight, this information was given by the Mumbai Municipal Corporation today. According to BMC, there is a possibility of delay in water supply and low pressure at night, therefore, caution is required while supplying water to citizens.
Maharashtra
Focus where the power is, victory will be ours…In the elections, Member of Parliament Dr. Shrikant Shinde gave the workers a mantra of victory

Mumbai: In the upcoming Zilla Parishad and Panchayat Samiti elections, focus with full force where the organization is strong. Plan at the micro level, appoint booth coordinators and strengthen the election preparations. If we work in an organized and strategic manner, victory will be ours. This message was given by Shiv Sena Parliamentary Party leader and Parliament Ratna MP Dr. Shrikant Shinde to the workers and office bearers. MP Dr. Shrikant Shinde’s two-day Shiv Samavad tour began today from Nandarbar in Khandesh. During this, he reviewed various assembly constituencies of the district in meetings held in Nandarbar and Taloda. Addressing the meeting, he guided the workers regarding the preparations and organization for the upcoming elections. Minister Dada Bhose, MLA Amsha Padvi, MLA Chandrakant Raghuvanshi, MLA Rajendra Gavit, Shiv Sena state unit chief and former MP Anand Paranjape, Shiv Sena secretary Bhausaheb Choudhary, Shiv Sena Nandarbar Lok Sabha liaison chief and former MLA Shreesh Choudhary and other important officials were present on the occasion. MP Dr. Shrikant Shinde reviewed the Shahada and Akkalkuwa assembly constituencies in Taloda this morning. In this meeting, he directed the officials to effectively conduct the voter list revision campaign, appoint BLAs and appoint a coordinator at each of the 20 polling stations. He said that the appointment of coordinators will enable regular review of each booth. If work is done systematically at the booth level, the organization will be strong and the chances of winning the elections will also increase. MP Dr. Shinde further said that what happened in the previous elections should be left behind. All the workers and office bearers should work unitedly thinking about how to increase the strength of Shiv Sena in the Zilla Parishad and Panchayat Samiti areas. He said that there will be no alliance in the upcoming elections, the party leadership will decide on this, but the workers should work with attention at each booth. If we work with full effort and dedication, victory will be ours.
Dr. Shinde said that the strength of Shiv Sena in Nandurbar district is continuously increasing. A large section has been formed in the state that respects Shinde sahib’s leadership. As the Chief Minister, Shinde sahib implemented many welfare schemes of public interest, which the voters are aware of. This is the reason why Shiv Sena has got good public support and success in the Nagar Parishad and Municipal Corporation elections.
In the second meeting held in Nandurbar city, MP Dr. Shrikant Shinde reviewed Nandurbar and Nawapur assembly constituencies. On this occasion, he said that Shinde sahib has done a lot for the common people through the “Shaan Aap Ke Darwaza” campaign. The people’s trust in his leadership is constantly increasing. This is why leaders and workers of other political parties are also eager to join Shiv Sena. MLA Dr. Shinde urged the workers to strengthen the organization and asked them to work with full loyalty and increase the strength of the party. He said that the election symbol of Shiv Sena ‘Dhanush Ban’ should reach every area. The party leadership is committed to strengthening the workers and providing them all possible support. On this occasion, MLA Chandrakant Raghuvanshi said that Shiv Sena has a good hold in Akkalkuwa and Dhargaon talukas, while special efforts are needed to further strengthen the organization in Taloda and Shahada talukas. He expressed confidence that Shiv Sena will hoist the saffron flag in the upcoming Nandarbar Zilla Parishad elections. MLA Raghuvanshi also demanded that party office bearers and corporators be given more organizational powers and responsibilities. MLA Amsha Padvi and former MLA Shreesh Chaudhary also expressed their views in the meeting.
Shinde sahib’s eye on every taluka and assembly constituency
The Shiv Sena chief and Deputy Chief Minister of Maharashtra pays special attention to every taluka and assembly constituency. This is why party leaders are constantly touring even in the scorching heat of 45 degrees. This was said by Shiv Sena Parliamentary Party leader and MP Dr. Srikant Shinde.
He said that there is no election yet, yet Shiv Sena leaders are going from village to village to meet workers and working to strengthen the organization. Dr. Shinde said that under the leadership of Shinde sahib, there has been a big change in the way Shiv Sena works. Earlier, leaders used to go on tours, give speeches and leave, but now it is not like that. He said that now it is not just speeches but the leader himself goes to the field and works and establishes a direct dialogue with the workers. Dr. Shinde said that in the last two years, he has visited Nandarbar district four times, which shows the seriousness of the party leadership towards the organization.
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