With a goal to touch 400 million lives in India by end 2025, New Delhi-based non-profit organisation ECHO India is working towards building capacities across areas such as healthcare, education and other sustainable development goals.
ECHO India (Extension for Community Healthcare Outcomes), along with its partners, has launched over 200 hubs and rolled out more than 350 programmes covering more than 30 disease areas, which has led to the capacity building of over 700,000 healthcare providers across the country.
Kartik Dhar, Head Technology & Digital Platforms at ECHO India, told IANS in an interview that Cloud technology is at the heart of all that they do, as it enables them to connect their participants together.
The Covid pandemic created a great sense of urgency for the organisation and access to AWS infrastructure allowed them to build their platform much faster and with greater reliability.
Here are the excerpts from an interview:
Q. What is the vision behind ECHO India?
A: Established in 2008, ECHO India is a non-profit organisation focused on bringing equity primarily in the fields of healthcare and education through capacity building of healthcare practitioners and educators.
We follow the Societal Thinking approach, and are working towards building an open digital infrastructure for capacity building through a community-centred approach, powered by the ECHO’s ‘hub and spoke’ Model of learning; Hub being a group of experts who regularly mentor the learners (spokes).
TeleECHO “clinics” are conducted by ECHO ahubs’ through basic, widely available teleconferencing tools, and the sessions involve primary care clinicians and healthcare workers (HCWs) from multiple sites presenting patient cases to teams of specialists and each other. In this manner, ECHO creates ongoing learning communities to support primary care clinicians and helps them develop necessary skills.
With a goal to touch 400 million lives in India by end of 2025, ECHO India has partnered with the Ministry of Health and Family Welfare (MoHFW), Government of India, State NHMs (National Health Missions), Municipal Corporations, Nursing Councils as well as leading medical institutions across India including AIIMS (All India Institute of Medical Sciences), NIMHANS (National Institute of Mental Health & Neurological Sciences), NITRD (National Institute for Tuberculosis and Respiratory Diseases), NICPR (National Institute of Cancer Prevention & Research), Tata Memorial Hospital, and PGIMER (Post Graduate Institute for Medical Education & Research). ECHO India, along with its partners, has launched over 200 hubs and rolled out 350+ programmes covering more than 30 disease areas, which has led to the capacity building of over 700,000 providers across the country.
Q: What innovations has Echo brought into the non-profit space?
A: The ECHO Model is an innovative learning model that uses case-based learning, guided iterative practice, and tele-mentoring, instead of traditional online and unidirectional learning methodologies like Webinars, Lectures, MOOC (Massive Online Open Courses). Through this practical approach we are able to ensure that health workers have better knowledge retention and practical understanding that they can apply in the field.
We have also developed an innovative Digital Platform called iECHO, — developed in collaboration with Project ECHO USA — that serves as a shared digital infrastructure for the entire global movement. Through this digital platform, participants can connect with experts, take part in live learning sessions, access best practices, get digital certificates, and potentially connect and share knowledge freely and openly.
Q: Tell us about the reach of your work and elaborate on your plans for the next couple of years?
A: We launched more than 80 new hubs during 2021-22, representing a strong YoY growth of over 65 per cent, following on from a massive 160 per cent growth in the year before.
We signed a Memorandum of Understanding (MoU) with the Ministry of Health and Family Welfare to facilitate the use of ECHO Model in MoHFW-linked hospitals, central institutions and national-level programmes.
We also entered into formal partnerships with 25 state NHMs to enable capacity building at primary and secondary care. We expanded outreach to all the North-eastern states, strengthening ECHO’s impact in the country’s hinterland, thus reducing inequities in healthcare access.
In a recent programme, we mentored 5,500 nurses for infection prevention and control in partnership with the Nursing Councils, state NHMs and Municipal Corporations of Mumbai, Nagpur and Kolkata.
We see our role evolving from solving the problem to distributing the ability to solve to our “superhubs”, hubs or sometimes even our participants. Our role is to ensure that in this capacity building and skilling of HCWs, there is fidelity to the ECHO Model, an enabling technology infrastructure, defined standards and proper guidance and support all the participants of the ECHO movement.
iECHO allows hubs to onboard themselves on the ECHO platform faster, helps them build and operate multiple programmes and onboard their spokes too. They can access all the programme data at one place with ways to manage multiple programmes, see details of attendance, get robust data analytics on participation, conduct assessments and issue certification to the participants.
Q: How do you go about addressing Sustainable Development Goals?
A: The ECHO model has proven efficient, effective, and scalable across several disciplines in empowering global change, especially in the fields of health and education. Going beyond health and education, the ECHO model can be leveraged to create lasting change across multiple sectors and achieve Sustainable Development Goals (SDGs) — extending even to Gender Equity and Climate — by empowering stakeholders from relevant fields to think and expand their horizons to achieve a better and more sustainable future for all.
Q. What types of challenges do you face while working and how do you solve them?
A: As a technology enabled non-profit, we are constantly challenged with ensuring our systems are resilient, scalable, and accessible to all. In a resource constrained environment like India, access to fast internet has been challenging, especially as we work in remote areas.
Our goal is to ensure equitable access to all our community participants, and we have taken various initiatives to ensure the ECHO platform is accessible to the last mile.
A constant challenge in software development is the balance of speed and quality. Given that we are trying to solve a massive challenge of touching 1 billion lives, we need to operate at speed, while ensuring that the solutions we develop are robust and scalable to meet the growing needs of the movement.
Q. What are some of the emerging technologies that will further reshape healthcare, education, and livelihood over the next 4-5 years?
A: The upcoming Ayushman Bharat Digital Mission (ABDM) platform by the Ministry of Health & Family Welfare, Government of India, can be a game changer in ensuring equitable access to healthcare for the last mile. By enabling interoperability and digitization, it could potentially transform healthcare in the same way that UPI (Unified Payments Interface) has transformed micropayments in India.
We also are optimistic about the potential of Artificial Intelligence (AI) and Machine Learning (ML) technologies to impact the last mile. We have seen deep learning language models like GPT-3 transform the way humans can interact with computer systems, and we are collaborating with the Societal Platform team towards building platform capabilities that will allow the ECHO community to discover and access knowledge resources seamlessly.
AI-based voice assistant and translation technologies in regional languages of India can also be a game changer towards democratizing access to specialized medical knowledge and expertise to health workers in remote areas who are not comfortable with English.
Q: What has cloud technology and AWS helped you to do that you couldn’t do before?
The ECHO movement is a model which relies on personal touch, mutual respect and connection between the mentor and mentee. The challenge has been not to lose the heart of the model while constructing a digital platform which will enable a huge force-multiplication to the initiative. Cloud technology is now at the heart of all how we propose to expand it exponentially, as it connects our participants together while retaining fidelity to the Model.
Amazon has been a critical part of our journey and a key partner. We are using a whole host of AWS services such as the Elastic Kubernetes Service, Pinpoint for messaging, DynamoDB for a highly scalable NoSQL database, and much more.
The pandemic created a great sense of urgency for us and we needed to develop our platform at rapid speed. Having access to AWS infrastructure has allowed us to build our platform much faster and with greater reliability. This has been critical in the journey of ECHO.
Q. In terms of business outcomes, what benefits have you experienced because of running on AWS?
By leveraging containerization and microservices architecture, specifically through Amazon Elastic Container Registry (ECR) and Amazon CloudWatch, we have improved our infrastructure pipelines dramatically. Through ECR we are able to automate our deployment and ensure we can reliably deploy functionality to our users seamlessly. CloudWatch has given us improved insights into infrastructure telemetry data and has reduced the time for issue resolution significantly.
Amazon Simple Email Service (SES) has provided us with a highly cost effective and scalable solution for sending email communications and notifications to our users. It has provided a low cost and high reliability solution as compared to other vendors.
Having a managed suite of services, especially the database and container registry has allowed us to achieve a lot with a small and lean team.
Not having to hire dedicated Database Administrators or system administrators to manage and maintain the database has allowed us to focus our efforts on maximizing value for our users.
Implementing DynamoDB with auto-scaling and in-memory caching has given us a highly scalable database with zero downtime, while being able to handle millions of requests.
Through our microservice architecture implemented on AWS Cloud we are able to ensure a highly available system with failover protection and auto-scaling to handle high traffic spikes.
Amazon Pinpoint has enabled us to send SMS notifications, One-time passwords (OTP), and other communications very easily, thus allowing our users to easily sign up, get updates, and interact with the ECHO platform using mobile devices.
Having dedicated technical support and communication from our relationship manager has been highly appreciated, and gives us added efficiency, and an extra peace of mind.
Ensuring Cybersecurity and compliance best practices around Identity and Access Management (IAM), separation of development, testing and production environments, while maintaining a highly agile and responsive development workflow has been enabled by AWS.
The “mission” of ECHO India is not to generate revenue. It is to bring equity in Healthcare using this ECHO model. I am very happy that the use of AWS in our digital platform iECHO is enabling us to do that.
Mumbai: Virar-Dahanu railway project soon to be quadrupled
The Maharashtra Coastal Zone Management Authority (MCZMA) has decided to recommend to the environment ministry from the CRZ point of view the Mumbai Rail Vikas Corporation’s (MRVC) proposal for quadrupling of Virar Dahanu railway project under Mumbai Urban Transport Project (MUTP) phase III.
The proposed corridor is planned on the west side and parallel to the existing line. However, MCZMA has laid down 10 conditions that will have to be complied with during project development. MCZMA took this decision at its meeting held on November 10 though its minutes were released on November 30.
MRVC has submitted that there will be a saving of about 1 hour daily in travel time of 5 lakh passengers and the corridor will serve the requirement of about 2 million population in the section from Virar to Dahanu Road in Palghar district. However, MCZMA stressed the need to strike a balance between the development and environment.
‘’The project proponent (PP) needs to exercise extra caution with the objective to have less impact on the surrounding mangroves and coastal ecology. During the construction phase, all possible efforts/measures should be taken to maintain the coastal ecology and biodiversity. Necessary training/awareness should be imparted to contractors and workers so that adequate environmental safeguards could be implemented on site during project execution,’’ said the MCZMA.Mumbai: Western Railways floats tender for new terminus at Jogeshwari station
Further, MCZMA directed that PP should obtain prior high court permission as per its order dated September 17, 2018 since the project involves cutting of mangroves. Further, PP should seek no objection certificate from Mangrove Cell and carry out compensatory mangrove plantation with its consultation. PP will have to obtain the prior Forest Clearance under Forest (Conservation) Act, 1980.
According to MCZMA, PP will ensure that noise and vibration level is within permissible limit during the construction phase of the project and it will also strictly ensure that activities of local fishermen communities would not be hampered.
MCZMA has said that PP should implement the Environment Management Plan (EMP) effectively and efficiently during construction and operational phases to ensure that the coastal environment is protected. There should be a third party monitoring/audit of all such management initiatives by government agencies during and after completion of project from time to time.
Moreover, PP shall set up a full fledged in-house Environment Management Cell for effective implementation of the EMP including mangrove replantation plan, monitoring and Disaster Management Plan. No labour camps are allowed in CRZ area and it should also be ensured that the waste water from these entities should not be released into the sea. Mobile toilets with mobile sewage treatment plants will be provided in the work front area.
Karjat Yard Modification: Central Railway to operate special traffic and power block on Dec 3 and 4￼￼
The Central Railway (CR) Mumbai division on Friday said, it will operate a special traffic and power block on December 3 for stationing of boom portal at Karjat station in connection with Karjat yard modification.
In a press release, the CR said, block 1 on December 3 will be from 10.45 am to 12.15 pm (90 minutes) from Bhivpuri Road to Palasdhari on all lines and block 2 on December 4, will be from 11.20 am to 12.20 pm from Bhivpuri Road to Palasdhari on all lines.
It said, during the block, the running pattern of suburban trains would be-
Karjat locals leaving CSMT at 09.01 am, 09.30 am and 09.57 am will run upto Neral
CSMT locals leaving Karjat at 10.45 am, 11.19 am, 12.00 noon services will run from Neral instead of Karjat.
Khopoli locals leaving Karjat at 10.40 am and 12.00 noon will remain cancelled.
Karjat locals leaving Khopoli at 11.20 am and 12.40 pm will remain cancelled.
Following Express trains will be regulated at Lonavala, Palasdhari and arrive destination behind schedule
Train No 22731 Hyderabad-Mumbai Superfast Express
Train No 16587 Yesvantpur-Bikaner Express
Train No 11014 Coimbatore-LTTExpress
It further said, during block 2 on December 4, from 11.20 am to 12.20 pm from Bhivpuri Road to Palasdhari on all lines
Karjat locals leaving CSMT at 09.30 am and 09.57 am will run upto Neral
CSMT locals leaving Karjat at 11.19 am and 12.00 noon will run from Neral instead of Karjat.
Khopoli local leaving Karjat at 12.00 noon and Karjat local leaving Khopoli at 11.20 am will remain cancelled.
11014 Coimbatore-LTT Express will arrive destination behind schedule
No suburban services will be available between Neral and Khopoli during the block period.
CR have requested the passengers to bear with the railway administration for the inconvenience caused due to these infrastructure blocks.
Navi Mumbai: CIDCO speeds up work of remaining 6 stations on Metro Line-1, plans to commission full line at one go
The City and Industrial Development Corporation (CIDCO) has sped up the work on the remaining six stations after the Navi Mumbai Metro project has received financial backing of Rs 500 crore. At present, the work on six stations from the Belapur end is in full swing and expected to be commissioned very soon.
After the financial closure of the Navi Mumbai metro, the planning agency CIDCO has sped up the work on the remaining stretch of phase one of the project. Line-1 of the Navi Mumbai Metro is 11.1 km long, with 5.4 km completed from the Taloja end.
According to sources, CIDCO is planning to open the full stretch of the Metro line in one go. “The work of the remaining six stations is in full swing and expected to meet the next deadline,” said an official close to the project, requesting anonymity.
Last week, the Navi Mumbai Metro project of CIDCO received financial backing as it signed an agreement with the ICICI Bank for a line credit of Rs. 500 crore. Following the line of credit sanctioned by ICICI Bank, the financial closure process for the Metro Line-1 project has been completed.
The estimated cost of the Metro Line-1 project is Rs. 3,400 crores, of which Rs. 2,600 crores have already been invested by CIDCO, Rs. 500 crores have been borrowed from a bank as a line of credit, and the remainder will be met by CIDCO internal accruals.
“Considering the importance of the Metro Project in the internal connectivity of Navi Mumbai, this project will give the best travel option to citizens and boost the real estate sector,” said a senior CIDCO official.
At present, the finishing work of stations at CBD Belapur Terminal, CIDCO Science Park, Utsav Chwok, and Sector 14 in Kharghar is in full swing. Line-1 runs for 11.1 kilometres from Belapur to Pendhar and has 11 stations.
However, approximately 5.4 kilometres from Pendhar to Central Park in Kharghar are complete and ready for use. All necessary clearances, including CMRS, have been obtained for a 5.4-kilometer stretch beginning at Pendhar. “Work on the remaining 6 stations is in full swing, and the complete line is expected to be commissioned very soon,” said the official.
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