Business
How ECHO India is building capacities via AWS Cloud to touch 400 million lives

With a goal to touch 400 million lives in India by end 2025, New Delhi-based non-profit organisation ECHO India is working towards building capacities across areas such as healthcare, education and other sustainable development goals.
ECHO India (Extension for Community Healthcare Outcomes), along with its partners, has launched over 200 hubs and rolled out more than 350 programmes covering more than 30 disease areas, which has led to the capacity building of over 700,000 healthcare providers across the country.
Kartik Dhar, Head Technology & Digital Platforms at ECHO India, told IANS in an interview that Cloud technology is at the heart of all that they do, as it enables them to connect their participants together.
The Covid pandemic created a great sense of urgency for the organisation and access to AWS infrastructure allowed them to build their platform much faster and with greater reliability.
Here are the excerpts from an interview:
Q. What is the vision behind ECHO India?
A: Established in 2008, ECHO India is a non-profit organisation focused on bringing equity primarily in the fields of healthcare and education through capacity building of healthcare practitioners and educators.
We follow the Societal Thinking approach, and are working towards building an open digital infrastructure for capacity building through a community-centred approach, powered by the ECHO’s ‘hub and spoke’ Model of learning; Hub being a group of experts who regularly mentor the learners (spokes).
TeleECHO “clinics” are conducted by ECHO ahubs’ through basic, widely available teleconferencing tools, and the sessions involve primary care clinicians and healthcare workers (HCWs) from multiple sites presenting patient cases to teams of specialists and each other. In this manner, ECHO creates ongoing learning communities to support primary care clinicians and helps them develop necessary skills.
With a goal to touch 400 million lives in India by end of 2025, ECHO India has partnered with the Ministry of Health and Family Welfare (MoHFW), Government of India, State NHMs (National Health Missions), Municipal Corporations, Nursing Councils as well as leading medical institutions across India including AIIMS (All India Institute of Medical Sciences), NIMHANS (National Institute of Mental Health & Neurological Sciences), NITRD (National Institute for Tuberculosis and Respiratory Diseases), NICPR (National Institute of Cancer Prevention & Research), Tata Memorial Hospital, and PGIMER (Post Graduate Institute for Medical Education & Research). ECHO India, along with its partners, has launched over 200 hubs and rolled out 350+ programmes covering more than 30 disease areas, which has led to the capacity building of over 700,000 providers across the country.
Q: What innovations has Echo brought into the non-profit space?
A: The ECHO Model is an innovative learning model that uses case-based learning, guided iterative practice, and tele-mentoring, instead of traditional online and unidirectional learning methodologies like Webinars, Lectures, MOOC (Massive Online Open Courses). Through this practical approach we are able to ensure that health workers have better knowledge retention and practical understanding that they can apply in the field.
We have also developed an innovative Digital Platform called iECHO, — developed in collaboration with Project ECHO USA — that serves as a shared digital infrastructure for the entire global movement. Through this digital platform, participants can connect with experts, take part in live learning sessions, access best practices, get digital certificates, and potentially connect and share knowledge freely and openly.
Q: Tell us about the reach of your work and elaborate on your plans for the next couple of years?
A: We launched more than 80 new hubs during 2021-22, representing a strong YoY growth of over 65 per cent, following on from a massive 160 per cent growth in the year before.
We signed a Memorandum of Understanding (MoU) with the Ministry of Health and Family Welfare to facilitate the use of ECHO Model in MoHFW-linked hospitals, central institutions and national-level programmes.
We also entered into formal partnerships with 25 state NHMs to enable capacity building at primary and secondary care. We expanded outreach to all the North-eastern states, strengthening ECHO’s impact in the country’s hinterland, thus reducing inequities in healthcare access.
In a recent programme, we mentored 5,500 nurses for infection prevention and control in partnership with the Nursing Councils, state NHMs and Municipal Corporations of Mumbai, Nagpur and Kolkata.
We see our role evolving from solving the problem to distributing the ability to solve to our “superhubs”, hubs or sometimes even our participants. Our role is to ensure that in this capacity building and skilling of HCWs, there is fidelity to the ECHO Model, an enabling technology infrastructure, defined standards and proper guidance and support all the participants of the ECHO movement.
iECHO allows hubs to onboard themselves on the ECHO platform faster, helps them build and operate multiple programmes and onboard their spokes too. They can access all the programme data at one place with ways to manage multiple programmes, see details of attendance, get robust data analytics on participation, conduct assessments and issue certification to the participants.
Q: How do you go about addressing Sustainable Development Goals?
A: The ECHO model has proven efficient, effective, and scalable across several disciplines in empowering global change, especially in the fields of health and education. Going beyond health and education, the ECHO model can be leveraged to create lasting change across multiple sectors and achieve Sustainable Development Goals (SDGs) — extending even to Gender Equity and Climate — by empowering stakeholders from relevant fields to think and expand their horizons to achieve a better and more sustainable future for all.
Q. What types of challenges do you face while working and how do you solve them?
A: As a technology enabled non-profit, we are constantly challenged with ensuring our systems are resilient, scalable, and accessible to all. In a resource constrained environment like India, access to fast internet has been challenging, especially as we work in remote areas.
Our goal is to ensure equitable access to all our community participants, and we have taken various initiatives to ensure the ECHO platform is accessible to the last mile.
A constant challenge in software development is the balance of speed and quality. Given that we are trying to solve a massive challenge of touching 1 billion lives, we need to operate at speed, while ensuring that the solutions we develop are robust and scalable to meet the growing needs of the movement.
Q. What are some of the emerging technologies that will further reshape healthcare, education, and livelihood over the next 4-5 years?
A: The upcoming Ayushman Bharat Digital Mission (ABDM) platform by the Ministry of Health & Family Welfare, Government of India, can be a game changer in ensuring equitable access to healthcare for the last mile. By enabling interoperability and digitization, it could potentially transform healthcare in the same way that UPI (Unified Payments Interface) has transformed micropayments in India.
We also are optimistic about the potential of Artificial Intelligence (AI) and Machine Learning (ML) technologies to impact the last mile. We have seen deep learning language models like GPT-3 transform the way humans can interact with computer systems, and we are collaborating with the Societal Platform team towards building platform capabilities that will allow the ECHO community to discover and access knowledge resources seamlessly.
AI-based voice assistant and translation technologies in regional languages of India can also be a game changer towards democratizing access to specialized medical knowledge and expertise to health workers in remote areas who are not comfortable with English.
Q: What has cloud technology and AWS helped you to do that you couldn’t do before?
The ECHO movement is a model which relies on personal touch, mutual respect and connection between the mentor and mentee. The challenge has been not to lose the heart of the model while constructing a digital platform which will enable a huge force-multiplication to the initiative. Cloud technology is now at the heart of all how we propose to expand it exponentially, as it connects our participants together while retaining fidelity to the Model.
Amazon has been a critical part of our journey and a key partner. We are using a whole host of AWS services such as the Elastic Kubernetes Service, Pinpoint for messaging, DynamoDB for a highly scalable NoSQL database, and much more.
The pandemic created a great sense of urgency for us and we needed to develop our platform at rapid speed. Having access to AWS infrastructure has allowed us to build our platform much faster and with greater reliability. This has been critical in the journey of ECHO.
Q. In terms of business outcomes, what benefits have you experienced because of running on AWS?
By leveraging containerization and microservices architecture, specifically through Amazon Elastic Container Registry (ECR) and Amazon CloudWatch, we have improved our infrastructure pipelines dramatically. Through ECR we are able to automate our deployment and ensure we can reliably deploy functionality to our users seamlessly. CloudWatch has given us improved insights into infrastructure telemetry data and has reduced the time for issue resolution significantly.
Amazon Simple Email Service (SES) has provided us with a highly cost effective and scalable solution for sending email communications and notifications to our users. It has provided a low cost and high reliability solution as compared to other vendors.
Having a managed suite of services, especially the database and container registry has allowed us to achieve a lot with a small and lean team.
Not having to hire dedicated Database Administrators or system administrators to manage and maintain the database has allowed us to focus our efforts on maximizing value for our users.
Implementing DynamoDB with auto-scaling and in-memory caching has given us a highly scalable database with zero downtime, while being able to handle millions of requests.
Through our microservice architecture implemented on AWS Cloud we are able to ensure a highly available system with failover protection and auto-scaling to handle high traffic spikes.
Amazon Pinpoint has enabled us to send SMS notifications, One-time passwords (OTP), and other communications very easily, thus allowing our users to easily sign up, get updates, and interact with the ECHO platform using mobile devices.
Having dedicated technical support and communication from our relationship manager has been highly appreciated, and gives us added efficiency, and an extra peace of mind.
Ensuring Cybersecurity and compliance best practices around Identity and Access Management (IAM), separation of development, testing and production environments, while maintaining a highly agile and responsive development workflow has been enabled by AWS.
The “mission” of ECHO India is not to generate revenue. It is to bring equity in Healthcare using this ECHO model. I am very happy that the use of AWS in our digital platform iECHO is enabling us to do that.
Business
PLI pushes electronics exports to move up from 5th spot to 3rd in one fiscal: Minister

New Delhi, April 22: Electronics exports from India has moved up from fifth position to third within one fiscal, owing to the transformative production-linked incentive (PLI) scheme, Union Minister Ashwini Vaishnaw said on Tuesday.
In a post on social media platform, the minister said that electronics exports clocked an all-time high of Rs 3.27 lakh crore in FY25, with mobile exports standing at Rs 2 lakh crore.
“Electronics exports moves up from fifth position to third within one fiscal. Three years in a row, electronics is India’s fastest growing export amongst India’s top 10,” Vaishnaw informed.
He further stated that lakhs of new jobs have been created in the electronics ecosystem, especially for women, along with “skilling, increasing DVA and Indian MSMEs joining global supply chains”.
The electronics manufacturing industry has seen a five times growth in the last 10 years, surpassing Rs 11 lakh crore while the entire ecosystem has created 25 lakh jobs.
In the last decade, electronics exports have risen six times to surpass Rs 3.25 lakh crore.
In a historic achievement, smartphones emerged as India’s largest export category in the first 10 months of FY25 — marking a major success story under the government’s PLI scheme. In FY14, smartphones were ranked as India’s 167th export category — a sharp contrast to their number 1 position today.
The Union Minister also hailed hardware brands now lining up for India, as China stands to lose amid the ongoing trade tariff war with the US.
The PLI 2.0 scheme for IT Hardware saw more than Rs 10,000 crore production and 3,900 jobs in just 18 months of its launch, the government said in January this year. In a groundbreaking development for India’s electronics manufacturing sector, the production of laptops has started in the country.
Moreover, the electronics manufacturing sector has received a major boost with the government notifying the much-awaited ‘Electronics Component Manufacturing Scheme’ (ECMS).
The scheme marks a turning point for strengthening India’s component manufacturing ecosystem and increasing domestic value addition.
With a financial outlay of Rs 22,919 crore over six years, ECMS aims to generate production worth Rs 4.56 lakh crore, attract investments of Rs 59,350 crore and create nearly 91,600 direct jobs.
Business
Gold touches Rs 1 lakh per 10 grams for 1st time

New Delhi, April 22: Gold prices reached a historic milestone on Tuesday as the rate of 24-carat gold touched Rs 1,00,000 per 10 grams for the first time ever.
According to the India Bullion and Jewellers Association (IBJA), the price of 24-carat gold rose sharply from Rs 96,670 to Rs 1,00,000 per 10 grams — a jump of Rs 3,300 within 24 hours.
Along with 24-carat gold, other categories also saw a steep rise. The price of 22-carat gold climbed to Rs 97,600 per 10 grams, 20-carat gold reached Rs 89,000 per 10 grams, and 18-carat gold touched Rs 81,000 per 10 grams.
On the Multi Commodity Exchange (MCX), October futures briefly went above the Rs 1 lakh mark and touched an all-time high of Rs 1,00,484 per 10 grams — gaining nearly Rs 2,000 or 2 per cent in a single day.
Experts say the sudden spike in gold prices is due to increased global demand for gold as a safe-haven investment.
“The new all-time-high attained by the yellow metal is primarily influenced by the rising tensions between President Trump and US Fed Chair Jerome Powell regarding the Fed rate cut,” said Colin Shah, MD, Kama Jewellery.
This demand has been driven by rising geopolitical tensions and ongoing global economic uncertainties. His recent comments and decisions, including imposing tariffs on Chinese goods and questioning the Fed’s policies, have added to market volatility.
The weakening US dollar and interest rate cuts by the Federal Reserve have made gold, a non-yielding asset, more attractive to investors.
Lower interest rates reduce the cost of holding gold, which leads to higher investments in the yellow metal.
Another major reason behind the price surge is central banks across the world, including India and China, increasing their gold reserves.
This strategy, known as ‘de-dollarisation,’ is aimed at reducing reliance on the US dollar and preparing for economic uncertainties by investing more in gold.
“While the gold price is on an upward trajectory, the fall in dollar will make gold affordable in other currencies, keeping the demand-price dynamics balanced,” Shah stated.
He added that domestically, it is observed that gold price witnesses a slight rise around festive season like Akshaya Tritiya, in reflection to the spike in demand.
With these global factors at play, analysts believe that gold prices may remain high in the near future.
Business
Chhattisgarh CM to showcase new industrial policy during his two-day Mumbai visit

Mumbai, April 22: Chhattisgarh Chief Minister Vishnu Deo Sai will be on a two-day visit to Mumbai from Wednesday, where he will participate in two major national events, including the CMAI Fab Show and the India Steel 2025.
During these events, he will present Chhattisgarh’s new industrial policy, its investment potential and infrastructure vision before leading industrialists and policymakers from across the country.
According to the Chhattisgarh Chief Minister’s office, CM Sai will take part in the Fab Show on April 23, organised by the Clothing Manufacturers Association of India (CMAI). This annual event brings together leaders from garment manufacturing, exports, and branding. The chief minister will highlight the incentives and opportunities available for the textile sector under Chhattisgarh’s new industrial policy. Several major companies are also expected to sign MoUs for investment in the state during this event.
On April 24, Prime Minister Narendra Modi will address the ‘India Steel 2025’ event via video conferencing. CM Sai will also address the inaugural session as the Chief Guest. On this platform, he will present the highlights of Chhattisgarh’s new industrial policy, infrastructure readiness for the steel sector and the state’s long-term development vision.
On the same day, a Chhattisgarh Roundtable Meeting will also be held, where the CM will engage in direct dialogue with potential investors. The discussion will focus on specially developed industrial clusters for the steel sector, logistics infrastructure, single-window clearances, and labour-friendly policies.
CM Sai will also visit the Chhattisgarh State Pavilion set up at the Bombay Exhibition Centre. This pavilion will showcase the state’s robust industrial infrastructure, business-friendly environment, and emerging investment opportunities — aiming to attract national and international investors.
This is CM Sai’s second visit to the financial capital of the country since January this year. During that visit, Chhattisgarh had attracted investment worth Rs 6,000 crore in a range of sectors, including plastic, textile, cement, IT and food processing. He had told the investors that since the launch of the new industrial policy last year, the state had attracted investments of Rs one lakh crore. He had told the investors that the process of no-objection certificates had been streamlined, and clearances were now processed through a single window system.
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