Complaints made by Mumbai citizens regarding various civic amenities or issues are like eyes and ears for this administration. The administration gets a response (ready feedback) from it. Therefore, the complaints of the citizens should be taken seriously and timely resolution should be prioritized. Also, the ‘MARG’ (Complaint Management) application launched by the Municipal Corporation for complaints received through various channels should be used effectively. Arrangements should be made for pesticide control at construction sites. The Municipal Commissioner said that steps should be taken to dispose of food waste generated in roadside shops and food stalls. Ashwini Bhide visited the Pesticide Control Post on 74-Minute Road in Fort area this morning (May 20, 2026). This is Mumbai’s first and almost 100-year-old Pesticide Control Post. After this, he visited the A-2 Road Repair and Storage Post and Sewerage Post in ‘A’ Sector. Road repair and storage post in S.K. Patil Udayan, student study at Kamalabai Kanya School Road in ‘C’ sector; She visited the Nana Chowk area in ‘D’ sector, the pesticide post at Worli in ‘G’ South sector and the Love Grove Rainwater Harvesting Centre. She was speaking at the time.

Municipal Commissioner Ashwini Bhide said that special efforts should be made for pesticide control. Food waste is generated in large quantities in shops and food stalls on the roadside. Due to which the problem of rats, cats and mosquitoes also increases. Steps should be taken to dispose of the food waste generated at these places. Restaurants and food selling establishments should be encouraged to fill food waste in bags and hand it over to municipal waste collectors instead of throwing it elsewhere. Apart from this, the concerned construction professionals or developers should be advised to develop a system and deploy employees at the construction site to prevent the breeding of mosquitoes, Bhide also gave instructions on the occasion. Bhide further said that complaints and feedback regarding various civic amenities or issues are received from public representatives and citizens through helpline numbers, social media etc. These complaints or feedback are like eyes and ears for the administration. This gives the administration a real response (ready feedback). These complaints or feedback should be taken seriously and resolved immediately. In addition, the Municipal Corporation has launched a unified and dedicated application called ‘MARG’ (Complaint Management and Redressal) for complaints received through various channels like helpline numbers, social media etc. All the concerned officers and employees should use it effectively. In addition, they should try to perform better by showing their activity in their daily work. Meanwhile, the system of Udanchan Kendra should be kept ready before the monsoon season. Bhide also directed that pumping stations should be kept functional where rainwater collects.

During this, Bhide saw various equipment used for pest control and their demonstration and obtained information from the concerned employees. Apart from this, he obtained detailed information about various measures taken for rat control, overall work at the post etc. and verified the attendance records of the employees and other matters. On this occasion, Deputy Commissioner (Zone 1) Chanda Jadhav, Deputy Commissioner (Zone 2) Prashant Sapkale, Deputy Commissioner (Municipal Commissioner Office) Prashant Gaikwad, Assistant Commissioner (C Division) Alka Sasane, Assistant Commissioner (A Division) Gajanan Belle, Assistant Commissioner (D Division) Gajanan Belle, Assistant Commissioner (D Division), Mr. Salun’s officers, concerned officers etc. were present.

During this, Bhide interacted with the employees and workers of the departments of pesticides, sanitation, security etc. and found out their problems. S. Ka Patil also interacted with the citizens visiting the park and the students in the workshop. He also praised the employees and workers working at the pesticide post in D Division who won prizes in various competitions for performing their duties.

Mumbai: Expressing concern over the increase in incidents of animal hoarding before Eid-ul-Azha, Maharashtra SP leader and MLA Abu Asim Azmi demanded strict action against miscreants harassing transporters and said that there has been an increase in incidents of animal hoarding and harassing transporters by stopping animal transporters at Mira Road and other borders before entering the border areas of Mumbai. Such actions are a conspiracy to spoil the communal atmosphere before Eid-ul-Azha, so it should be banned. Along with this, Abu Asim Azmi met Speaker Rahul Narvekar and submitted a memorandum on this issue and said that vehicles bringing sacrificial animals to Mumbai for Eid-ul-Azha are being stopped at several border areas including Mira Road. In many places, people are being harassed by anti-social elements or the police. Instead of imposing a fine on some vehicles for having incorrect documents, the entire vehicle including the animals is being seized. As a result, animals are being sent hungry and thirsty to the streets, police stations or cow shelters, which is completely wrong. Strict action is being taken on the occasion of Eid-ul-Adha. Rahul Narvekar spoke to the police administration on this matter, reviewed the situation and directed them to take appropriate action.

BMC Commissioner Ashwini Bhide conducted an emergency visit to pest control posts in Mumbai, including rat control, and issued strict instructions to the employees regarding rat control and spraying of medicines. Municipal Corporation Commissioner Ashwini Bhide today conducted a surprise visit to various premises, posts and recycling centres located in the city’s zones ‘A’, ‘C’ and ‘D’ and inspected them.

These include Mumbai’s first and almost 100-year-old pesticide control post, repair and storage post on A-2 Road and Sewerage Disposal Post in ‘A’ Zone on 74-Mint Road, road repair and storage post on Kamalabai Kanya School Road in ‘C’ Zone; Patil Udyan on Kamalabai Kanya School Road in ‘C’ Zone; Pesticide post in Nana Chowk, ‘D’ zone and Lovegrove Rainwater Recycling Centre in Worli in ‘G South’ zone. Bhide inspected various equipment used for pest control and their demonstration and obtained information from the concerned employees. Besides, he obtained detailed information about various measures taken for rat control, overall work at the post etc. and verified the attendance records of the employees and other matters. During this, Bhide interacted with the employees, workers and citizens of the departments of Pesticide, Sanitation, Security etc. and learned about their problems. Complaints received from citizens on the complaint and redressal of grievances at the posts should be taken very seriously and should be resolved immediately. Also, Mrs. Bhide instructed on the occasion to work diligently.

On this occasion, Deputy Commissioner (Zone 1) Chanda Jadhav, Deputy Commissioner (Zone 2) Mr. Prashant Sapkale, Deputy Commissioner (Municipal Commissioner Office) Prashant Gaikwad, Assistant Commissioner (A Division) Gajanan Belle, Assistant Commissioner (C Division) Alka Sasane, Assistant Commissioner (D Division), officers of the department etc. were present on the occasion.