Business
CAIT urge government to take action against e-pharmacy companies, including Amazon, Flipkart, Reliance
Training its guns on e-pharmacy companies, Confederation of All India Traders (CAIT) on Monday strongly raised the issue of malpractices being conducted in online pharmacy trade.
CAIT alleged that primarily Pharmeasy, Medlife, 1Mg, Netmeds (now owned by Reliance Group), Amazon (foreign company owned by Amazon) Flipkart (owned by foreign company Walmart) are conducting business practices in contravention of provisions of The Drug & Cosmetics Act, 1940 and misusing the e-commerce landscape by operating on rock bottom prices with 30 per cent-40 per cent discount and free shipping.
It’s a case of capital dumping in these e-pharmacies by foreign behemoths which is proving extremely detrimental to the future of the lakhs of crores of small chemists across the country . The retail chemists are the last mile connectivity and emergency provisioning is ensured by brick-and-mortar retailers who in turn also provide livelihood to millions of retail pharmacies, their families and employees
The CAIT has once again reiterated while its demand for issuance of a fresh press note in lieu of Press Note 2 of the FDI policy to make Indian e-commerce trade free from all glitches and a competitive level playing field for all stakeholders and formation of a Regulatory Authority to monitor and regulate e commerce business in India.
CAIT National President B.C. Bhartia and Secretary General Praveen Khandelwal said that mushrooming of e-pharmacy is causing huge hardships to the retail chemists and distributors in the wake of anti-competitive practices like capital dumping and deep discounting leading to predatory pricing. Brick and Mortar medicine retailers, including retail chemists and distributors are the first points of contact for needy patients across the country. E-pharmacies with their financial backing by large foreign players/funds have started disrupting brick and mortar retailers due to the unmatched and often unsustainable pricing.
They further said that It is important to note that sale of prescription drugs and medicines through online medium is illegal. The legal regime, under Drugs & Cosmetics Act, 1940, does not permit home delivery of prescription medicines for which a prescription “in original” is required.
Bhartia and Khandelwal said that the e-pharmacies like Pharmeasy and Medlife indulged in deep discounting on their platforms by giving a flat discount of 30 per cent. To capture the market even further, an additional cashback of 20 per cent is extended to customers with free shipping. Effectively, this translated to a whopping discount of around 40 per cent-45 per cent with free shipping.
Predatory Pricing is done with the sole intention of eliminating the market competition. E-pharmacies have indulged in predatory pricing immediately after the lockdown by offering a 25 per cent discount on medicines and an astronomical 75 per cent discount on wellness products, a market that had begun expanding after the recent Covid-19 pandemic. While even a 25 per cent discount on medicines is capable of distorting the market, a 75 per cent discount on a market that had just begun to swell up is daylight robbery since it not only erodes the customer base of traditional retailers but also creates an unhealthy competition, one that is unsustainable in the long run.
Bhartia and Khandelwal said that by using consumer data, which is otherwise not available to traditional players, e-pharmacies like Pharmeasy & Medlife (owned by Dharmil Seth and investment from Temasek, etc.) and 1Mg (Prashant Tandon, investment from Sequoia and now slated to merge in Tata Group) Netmed of Reliance, Amazon and Flipkart have offered a minimum discount of 30 per cent at the start of the month and approximately 40 per cent discount at the end of the month to cater to the analysis and resultant trend that spending reduces end of the month.
The CAIT has demanded that beside general e-commerce where rules and policies are being flouted at a high magnitude level, the e-pharmacy has become another trade which is being targeted by these heavily funded companies to capture and monopolised at the cost of uprooting of lakhs of chemists and medicine traders across the country. Therefore, immediate intervention of the government is required to stop this menace.
Business
Sensex, Nifty open lower amid fresh concerns over US tariffs

Mumbai, Jan 9: The Indian benchmark indices posted mild losses early on Friday amid rising geopolitical tensions and renewed threats of 500 per cent US tariffs on Indian goods under the provisions of the Russia Sanctioning Act.
As of 9.29 am, Sensex slipped 107 points, or 0.13 per cent to 84,073 and Nifty eased 26 points, or 0.10 per cent to 26,850.
Main broad cap indices posted stronger losses compared to benchmark indices, with the Nifty Midcap 100 down 0.29 per cent, while the Nifty Smallcap 100 lost 0.84 per cent.
ONGC and Bharat Electronics were among top gainers on the Nifty pack. Nifty realty and media were the top losers, down 2.14 per cent and 1.34 per cent, respectively. All sectoral indices were trading in red, except IT and PSU Bank.
Immediate support lies at 25,700–25,750 zone, and resistance placed at 26,150–26,200 zone, market watchers said.
After the sharp correction on Thursday triggered by the possibility of about a 500 per cent tariff on India under the provisions of the Russia Sanctioning Act approved by US President Donald Trump, the market will be focused on the verdict, expected from the US Supreme Court on the legality of Trump tariffs, analysts said.
On Thursday, Nifty extended its losing streak for a fourth consecutive session, falling 263 points to close at 25,876.
Asia-Pacific markets traded mixed in the morning session as investors parsed China’s inflation data which accelerated in December to the fastest pace in nearly three years.
In Asian markets, China’s Shanghai index gained 0.3 per cent, and Shenzhen added 0.57 per cent, Japan’s Nikkei advanced 1.14 per cent, while Hong Kong’s Hang Seng Index dipped 0.07 per cent. South Korea’s Kospi advanced 0.69 per cent.
The US markets were mostly in the green zone overnight even as Nasdaq lost 0.44 per cent. The S&P 500 gained 0.01 per cent, and the Dow moved up 0.55 per cent.
On January 8, foreign institutional investors (FIIs) sold net equities worth Rs 3,367 crore, while domestic institutional investors (DIIs) were net buyers of equities worth Rs 3,701 crore.
Business
Delhi HC stays order requiring second review of RBI Ombudsman complaints

New Delhi, Jan 8: The Delhi High Court on Thursday stayed a single-judge direction that required the Reserve Bank of India (RBI) to institute a second level of human review for consumer complaints dismissed by its banking ombudsman.
A division bench of Chief Justice D.K. Upadhyaya and Justice Tejas Karia passed the interim order on an appeal filed by the RBI against a ruling delivered by Justice Prathiba M. Singh, which required such reviews to be conducted by legally trained professionals, including retired judicial officers or lawyers with a minimum of ten years’ experience.
While staying the impugned directions, the CJ Upadhyaya-led Bench observed that, prima facie, it found force in the submissions advanced on behalf of the RBI.
“Accordingly, we provide that the directions contained in paragraph 47(5) and 48 of the impugned judgment by the learned single judge dated November 27, 2025, shall remain stayed,” it ordered.
The bench also stayed the single-judge’s direction requiring the RBI Deputy Governor to submit a compliance affidavit by January 15, 2026. The matter has now been scheduled for further hearing on March 17.
Appearing for the RBI, Solicitor General of India Tushar Mehta submitted that the single judge had travelled beyond the permissible scope of judicial review under Article 226 of the Constitution.
The Centre’s second-highest law officer submitted that the Reserve Bank-Integrated Ombudsman Scheme, 2021, is a statutory scheme framed under Section 35A of the Banking Regulation Act and Section 18 of the Payment and Settlement Systems Act, and can be altered or modified only by authorities empowered under those enactments.
In her November 27, 2025, ruling, Justice Prathiba M. Singh had expressed concern over complaints being rejected through “system-generated responses” and held that the Ombudsman Scheme must be “an effective Scheme and not a mere toothless division of the RBI”.
The judgment was delivered in a writ petition filed by advocate Sarwar Raza, who had approached the Delhi High Court alleging harassment and wrongful rejection of his complaints by the RBI Ombudsman following a disputed credit card transaction of Rs 76,777.
The single-judge Bench had directed the RBI to ensure that customer complaints are not rejected merely through a mechanised process and that complainants should be given an opportunity to correct minor errors.
It had further ordered that whenever complaints are finally rejected, they must undergo a second level of human supervision by legally trained personnel, observing: “If the complaint redressal mechanism adopted by the Ombudsman is made more effective and efficient, litigation in courts and consumer forum/s can be reduced considerably.”
Business
Sensex, Nifty end lower as India-US trade tension spook investors

Mumbai, Jan 8: Indian equity markets witnessed their sharpest fall in a month on Thursday as benchmark indices extended losses for the fourth straight session, weighed down by rising concerns over India–US trade tensions.
Investor sentiment turned cautious after reports suggested that the administration of US President Donald Trump could consider imposing steep tariffs of up to 500 per cent on Indian goods.
The possibility of such harsh trade measures triggered widespread selling across sectors, leading to broad-based risk aversion in the market.
By the end of the session, the Sensex closed at 84,180.96, slipping 780.18 points or 0.92 per cent.
The Nifty also ended lower at 25,876.85, down 263.9 points or 1.01 per cent.
“A sustained close below 25,900 increases the probability of further downside toward the 25,800–25,700 zone, while a recovery above 26,000 is essential to stabilise near-term sentiment,” an analyst said.
“Despite the current correction, the broader weekly and monthly trend structure remains positive, although short-term corrective pressure may persist if key supports fail to hold,” as per the expert.
On Sensex 30-packs, TCS, TechM, L&T, Reliance Industries and Tata Steel were among the top losers.
On the other hand, Eternal, ICICI Bank, Bajaj Finance, and BEL were the only gainers.
The selling pressure was even more pronounced in the broader market. Mid- and small-cap stocks saw sharp declines, with the Nifty Midcap 100 and Nifty Smallcap 100 indices falling nearly 2 per cent each.
Sector-wise, losses were widespread, with all indices ending in the red. Metal stocks bore the brunt of the sell-off as the Nifty Metal index dropped over 3 per cent.
Oil and gas stocks also remained under pressure, with the Nifty Oil and Gas index falling around 2.8 per cent.
PSU banking and IT stocks were among the other major laggards, declining about 2 per cent each.
Analysts said that the market mood remained cautious as investors grappled with global trade uncertainties and the potential impact of rising tariffs on India’s export-driven sectors.
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