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Igatpuri Fake Call Centre Probe: How A Fake Call Centre Network Grew Under An IG’s Supervision, CBI Probe Reveals Shocking

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Mumbai: The Central Bureau of Investigation (CBI) is probing a sprawling fake call centre network dismantled in Igatpuri in August 2025, which allegedly operated under the protection of an Inspector General of Police (IGP)-rank officer of the Maharashtra Police, considered one of the masterminds. The officer, with significant political clout, reportedly provided protection and logistical support to the syndicate, which allegedly had links across multiple districts and possible political backing.

Sources indicate the IG-rank officer exercised influence within the political and police hierarchy, allegedly controlling IPS postings, overseeing promotions, and directing the relocation and operations of illegal call centres. The network had a hierarchical, corporate-style structure involving officers from the IG-level oversight down to constables. It even maintained an internal “crisis management team” led by SP-rank officers and extending to local crime branch units and station-level officials. This setup allegedly ensured quick responses to enforcement actions, allowing the multi-crore operation to continue unhindered.    

Investigators believe the network first took root around 2020–21 in Palghar district, where three fake call centres allegedly operated under the shield of a senior Superintendent of Police (SP)-rank officer in areas like Saphale, Wada, and Mokhada. Each centre boasted 25-30 “desks,” with operators paying Rs 1-2 lakh per table in monthly protection fees, generating Rs 10-15 lakh daily per table through frauds peddling fake Viagra, Amazon gift cards, credit card scams, and bogus ayurvedic products.The operation relied on advanced digital tools, cloud servers, e-commerce gateways, and VPNs to target international victims. A significant portion of illicit proceeds reportedly flowed via hawala networks to senior police brass, including IG-level officials. 

The Palghar network expanded further in 2022. The officer, then a Superintendent of Police (SP) and now the IG in question, was promoted and posted as Joint Head of Law and Order in Thane, assuming a senior supervisory role. Soon after, in April 2022, a newly promoted IPS officer from Palghar, who controlled the three call centres, joined him as Additional Commissioner of Police (Addl CP) in Thane. These two senior officers, allegedly in collusion with a DCP-rank promotee IPS officer, facilitated the relocation of the Palghar network to Thane in June 2022. Operational control of the syndicate allegedly remained with the same core team,  led by absconding accused Sandeep Singh and arrested accused Vishal Yadav, both of whom were later linked to the Igatpuri call centre network busted by the CBI on August 8 this year.   

Later that year,a DCP-rank officer transferred to Mira Road allegedly shifted one Thane-based call centre to the Mira Road–Vasai–Virar (MBVV) jurisdiction. By the end of 2022, three units operated across Thane and MBVV, with senior officers allegedly collecting substantial protection payments. Sources described these relocations as strategic, designed to evade law enforcement, rather than routine precautions.   

A senior officer, speaking on condition of anonymity, said it was a calculated strategy, allegedly orchestrated with the involvement of senior IPS officers. All logistical requirements for leasing premises, including forged KYC documents and advance cash rentals, were reportedly arranged through middlemen.  The officer added that this process would not have been possible without police links, particularly the blessings of senior officials. By shifting premises, changing internet providers, SIM cards, and IP addresses, the operators effectively erased digital footprints, evading law enforcement while recruiting unsuspecting employees under new identities. 

Investigation findings suggest that this syndicate of uniform and fake call centre operations allegedly generated crores of rupees annually over the past few years, functioning through a meticulously organised system of fund collection, distribution, and laundering. Lower-rank officers, identified as Khade, Patil, and Nimde, are alleged to have acted as intermediaries, collecting protection money and funneling it through hawala agents, who then reportedly routed the funds to senior officers. Both senior and junior police officers are now reportedly under CBI scrutiny.   

The network reportedly continued to operate even as senior officers changed postings. In June 2024, the senior Thane officer was promoted and transferred to Special Inspector General (IG) of Nashik Range. During his absence, the Additional CP-rank IPS officer reportedly faced challenges in managing the operations  but remained active.In May 2025, the IG-rank officer allegedly ensured the transfer of the Additional CP-rank officer from Thane to a prime position in the MBVV Commissionerate. Following this move, the Thane units were allegedly shuttered and quickly re-established in the new MBVV jurisdiction. 

  The establishment of a new fake call centre in Mira Road faced resistance from an active syndicate led by Sadik, whose network was already operational in the MBVV region, defrauding U.S. citizens. A raid on May 26, 2025 by MBVV police, dismantled Sadik’s network. Although the Additional CP’s unit continued operations briefly, it was eventually shut down due to conflicts with Sadik’s group. Despite his alleged involvement in the syndicate, the Additional CP remains in service and currently heads the Special Investigation Team (SIT) appointed by the DGP to probe a controversial custodial death (or ‘encounter killing’) case.

Central agency sources revealed that even after the IG’s promotion and transfer to Nashik, the call centre operations remained under his control. Units in Thane, Navi Mumbai, Raigad, and Karjat were managed by trusted officers under the supervision of some of his close promotee IPS officers.A few months after he assumed charge in Nashik, these call centres were allegedly shifted back to his jurisdiction, ensuring that the operations continued under his oversight, with substantial amounts of protection money reportedly collected regularly.

The CBI has seized extensive digital evidence, including call logs, server data, and financial transactions, which may establish a direct chain of command between operators and high-ranking officers. Several senior officials are under investigation. “The probe is at a critical stage,” said an official familiar with the case. “We are uncovering the anatomy of an organised racket that operated under the very noses of those meant to stop it.”  

National News

As 6 MPs of Uddhav Thackeray-led Shiv Sena-UBT set to join Shinde faction, Sanjay Raut unveils legal action plan

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New Delhi, June 18: As six out of the party’s nine Lok Sabha MPs are on the verge of defecting to Deputy Chief Minister Ekanth Shinde-led Shiv Sena, the Shiv Sena-UBT leadership has moved into high alert.

The Shiv Sena-UBT has initiated a strict legal strategy to corner the rebel MPs and seek their disqualification.

The political tremor became evident during a crucial Parliamentary Party meeting convened by the Uddhav Thackeray-led faction in Delhi on Thursday.

Despite a strict party whip, only three Lok Sabha MPs attended, virtually confirming a vertical split in the Parliamentary wing.

Addressing a press conference following the high-stakes meeting, Shiv Sena-UBT Rajya Sabha MP and Chief Spokesperson Sanjay Raut said those who were present at the meeting included Arvind Sawant (Mumbai South), Anil Desai (Mumbai South-Central) and Rajabhau Waje (Nashik).

However, six MPs skipped the meeting including Omraje Nimbalkar (Dharashiv), Sanjay Jadhav (Parbhani), Sanjay Deshmukh (Yavatmal-Washim), Nagesh Ashtikar (Hingoli), Bhausaheb Wakchaure (Shirdi) and Sanjay Dina Patil (Mumbai North-East).

Raut announced that the Shiv Sena-UBT has already initiated disciplinary and legal procedures to create a blockade for the defecting MPs.

“Only three of our Lok Sabha MPs attended the Parliamentary Party meeting today. We have issued official ‘Show-Cause Notices’ to all the absent lawmakers, giving them a strict timeline of seven days to submit their explanations,” he said.

Emphasising that the Shiv Sena-UBT will fight on all fronts, Raut added, “We will fight this battle on the streets, and we will fight it in the courts. Our ground preparation to ensure their disqualification has begun in full swing.”

The Shiv Sena-UBT leader laid down the legal roadmap that the Uddhav Thackeray-led faction intends to pursue over the coming weeks, shifting the spotlight onto the anti-defection framework.

“The party (Shiv Sena-UBT) will first exhaust all internal Constitutional and legislative processes within the Lower House of Parliament. If the Lok Sabha Speaker (Om Birla) acts in accordance with the rules, the law, and the strict guidelines laid down by the Supreme Court of India, these six MPs will inevitably face disqualification,” he asserted.

“If the legislative process fails to yield a fair resolution, the Uddhav Thackeray-led faction is prepared to challenge the matter directly before the Supreme Court,” Raut said.

Political circles in Maharashtra are abuzz with speculation that the six rebel MPs might officially join Eknath Shinde’s faction around June 19, coinciding with the Shiv Sena’s Foundation Day.

The next seven days will be crucial as the political battle moves from internal party notices to a full-blown Constitutional showdown.

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Crime

Villagers protest after youth’s death in encounter in Bihar’s Bhojpur; family questions police action

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Patna, June 18: Tension gripped Bilauti village in Bihar’s Bhojpur district on Thursday after the death of Bharat Bhushan Tiwari, who succumbed to injuries sustained during a police encounter a day earlier.

The incident has triggered widespread protests, with family members and villagers alleging that the police used excessive force and demanding an impartial investigation.

Bharat Bhushan Tiwari was injured during an encounter on Wednesday when a joint team of the Shahpur police and the Special Task Force (STF) attempted to arrest him following reports that he had been brandishing a firearm and allegedly firing at police personnel.

He was initially taken to Shahpur Referral Hospital before being referred to Patna Medical College and Hospital (PMCH), where he later died during treatment.

However, the deceased’s family has strongly disputed the police version of events.

Speaking amid the protests, Bharat Bhushan’s mother questioned the circumstances of the encounter and accused the police of shooting her son despite his surrender.

“My son was dedicated to social welfare. He had surrendered, yet the police shot him. Why was he shot after surrendering?” she asked.

She further claimed that her son had been influenced by others and was not the owner of any licensed firearm.

“He had a hot temper, but someone from the village gave him the pistol and misled him. He surrendered, yet they fired five shots at him,” she alleged.

The grieving mother also described her son as someone who frequently helped people in the village and said the family was struggling to understand why such action was taken against him.

Anger over the incident spilled onto the streets as hundreds of villagers gathered near Bilauti village and blocked the Ara-Buxar four-lane highway.

Protesters placed the deceased’s body on the road and raised slogans against the police administration.

Witnesses estimated that between 1,000 and 1,500 people participated in the demonstration, causing major traffic disruptions and long queues of vehicles on both sides of the highway.

Villagers alleged that the encounter was staged and questioned the legality of the police action.

“There is no provision for killing a person who is surrendering. If someone wants to surrender in a case, can the police shoot him dead? An impartial inquiry must be conducted,” one protester said.

Another villager claimed that Bharat Bhushan had no criminal background and was known locally for social work.

The controversy comes days after a video allegedly showing Bharat Bhushan Tiwari brandishing a firearm went viral on social media.

According to police, officers initially visited his residence to investigate the video, during which he allegedly threatened personnel with a pistol.

Police stated that when officers returned with STF support to arrest him on Wednesday morning, he opened fire on the team, forcing them to retaliate in self-defence.

The encounter resulted in multiple gunshot injuries to Tiwari.

The incident has already led to departmental action. Following the circulation of videos from the operation, Shahabad Range DIG Dr Satyaprakash ordered the suspension of the Shahpur Station House Officer (SHO), along with a sub-inspector and a constable, citing alleged negligence and lapses in handling the situation.

Following Thursday’s protests, additional police personnel were deployed in the area to maintain law and order.

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National News

NEET aspirant dies after falling from 6th floor in Ahmedabad; police probe underway

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Ahmedabad, June 18: A 17-year-old NEET aspirant died after falling from the sixth floor of a residential apartment building in Ahmedabad’s New Ranip area, just three days before the nationwide NEET-UG retest scheduled for June 21.

According to Sabarmati Police, the teenager, a student preparing for the medical entrance examination, fell from the balcony area of a flat in Aristo Anandam Apartments.

Police received information about the incident at around 4.30 a.m. on Thursday and reached the scene to begin an investigation.

An accidental death case has been registered under the provisions of the Bharatiya Nagarik Suraksha Sanhita pending further inquiry.

The body was sent for post-mortem examination, and an inquiry was conducted to establish the exact cause of death.

Sabarmati Police Inspector Yuvrajsinh Vaghela said the incident occurred during the night.

“The incident occurred around 2-3 a.m. We received the information around 4.30 a.m. No suicide note has been recovered as of now. The cause cannot be ascertained at present, including whether the student was under stress. Investigation is going on,” he told Media.

Police said they are examining the circumstances surrounding the death and are speaking with family members, friends and others known to the student.

No official conclusion has been drawn regarding the reason behind the incident.

The death comes days before the rescheduled National Eligibility-cum-Entrance Test (Undergraduate), one of India’s largest competitive examinations for admission to medical courses.

The National Testing Agency (NTA) announced the retest after cancelling the original NEET-UG 2026 examination conducted on May 3 following allegations of a paper leak and other irregularities.

The re-examination was approved by the Central government after concerns were raised about the integrity of the test process.

More than 22 lakh candidates were affected by the cancellation, which triggered widespread uncertainty among students and parents across the country.

The NTA has said additional security measures have been introduced for the retest, while the Supreme Court has been informed that strengthened safeguards are in place to protect the integrity of the examination.

In recent days, authorities have intensified preparations for the June 21 examination.

The Indian Air Force has assisted in transporting question papers to multiple locations across the country. The NTA has launched training programmes for examination staff and issued advisories warning students against misinformation and fake paper leak claims circulating online.

Police have not linked the student’s death to the examination, and investigators said the cause of the incident remains under investigation.

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