Business
Centre sends notice to Ola, Uber over different pricing for iPhone, Android commuters
New Delhi, Jan 23: Leading taxi aggregators Ola and Uber have been served notices by the Department of Consumer Affairs over differential pricing for the Android and iPhone commuters, seeking responses from the online cab-hailing platforms, Union Minister of Consumer Affairs, Pralhad Joshi, said on Thursday.
Minister Joshi said in a post on X social media platform that the Department, through the Central Consumer Protection Authority (CCPA) has issued notices to these cab aggregators.
“As a follow-up to the earlier observation of apparent differential pricing based on different models of mobiles – iPhone/Android – being used, Department of Consumer Affairs, through the CCPA, has issued notices to major cab aggregators Ola and Uber, seeking their responses,” the minister noted.
Uber and Ola have been directed to respond to the notices issued by the Department. In another post, the minister said that after receiving complaints on the National Consumer Helpline (NCH) regarding performance issues in iPhones following the iOS 18+ software update, “the Department, after examining these grievances, has issued a notice to Apple through the CCPA, seeking a response on the matter”.
Last month, Minister Joshi requested the CCPA to carry out a comprehensive inquiry and had warned the affected companies that there would be “zero tolerance for consumer exploitation.” If differential pricing was used, he claimed it was a “blatant disregard” for the rights of customers.
“This, prima facie, looks like unfair trade practice where the cab-aggregators are alleged to be using differential pricing based on the factors mentioned in the article below. If so, this is blatant disregard for consumers’ rights to know,” he posted on X.
The Union Minister also ordered investigations into other industries, like online ticketing apps and food delivery, to determine whether any comparable problems were reported.
Social media was abuzz last month over cab aggregators charging different prices for users, with the prices being higher for people using iPhones to book their services.
Business
Delhi HC stays order requiring second review of RBI Ombudsman complaints

New Delhi, Jan 8: The Delhi High Court on Thursday stayed a single-judge direction that required the Reserve Bank of India (RBI) to institute a second level of human review for consumer complaints dismissed by its banking ombudsman.
A division bench of Chief Justice D.K. Upadhyaya and Justice Tejas Karia passed the interim order on an appeal filed by the RBI against a ruling delivered by Justice Prathiba M. Singh, which required such reviews to be conducted by legally trained professionals, including retired judicial officers or lawyers with a minimum of ten years’ experience.
While staying the impugned directions, the CJ Upadhyaya-led Bench observed that, prima facie, it found force in the submissions advanced on behalf of the RBI.
“Accordingly, we provide that the directions contained in paragraph 47(5) and 48 of the impugned judgment by the learned single judge dated November 27, 2025, shall remain stayed,” it ordered.
The bench also stayed the single-judge’s direction requiring the RBI Deputy Governor to submit a compliance affidavit by January 15, 2026. The matter has now been scheduled for further hearing on March 17.
Appearing for the RBI, Solicitor General of India Tushar Mehta submitted that the single judge had travelled beyond the permissible scope of judicial review under Article 226 of the Constitution.
The Centre’s second-highest law officer submitted that the Reserve Bank-Integrated Ombudsman Scheme, 2021, is a statutory scheme framed under Section 35A of the Banking Regulation Act and Section 18 of the Payment and Settlement Systems Act, and can be altered or modified only by authorities empowered under those enactments.
In her November 27, 2025, ruling, Justice Prathiba M. Singh had expressed concern over complaints being rejected through “system-generated responses” and held that the Ombudsman Scheme must be “an effective Scheme and not a mere toothless division of the RBI”.
The judgment was delivered in a writ petition filed by advocate Sarwar Raza, who had approached the Delhi High Court alleging harassment and wrongful rejection of his complaints by the RBI Ombudsman following a disputed credit card transaction of Rs 76,777.
The single-judge Bench had directed the RBI to ensure that customer complaints are not rejected merely through a mechanised process and that complainants should be given an opportunity to correct minor errors.
It had further ordered that whenever complaints are finally rejected, they must undergo a second level of human supervision by legally trained personnel, observing: “If the complaint redressal mechanism adopted by the Ombudsman is made more effective and efficient, litigation in courts and consumer forum/s can be reduced considerably.”
Business
Sensex, Nifty end lower as India-US trade tension spook investors

Mumbai, Jan 8: Indian equity markets witnessed their sharpest fall in a month on Thursday as benchmark indices extended losses for the fourth straight session, weighed down by rising concerns over India–US trade tensions.
Investor sentiment turned cautious after reports suggested that the administration of US President Donald Trump could consider imposing steep tariffs of up to 500 per cent on Indian goods.
The possibility of such harsh trade measures triggered widespread selling across sectors, leading to broad-based risk aversion in the market.
By the end of the session, the Sensex closed at 84,180.96, slipping 780.18 points or 0.92 per cent.
The Nifty also ended lower at 25,876.85, down 263.9 points or 1.01 per cent.
“A sustained close below 25,900 increases the probability of further downside toward the 25,800–25,700 zone, while a recovery above 26,000 is essential to stabilise near-term sentiment,” an analyst said.
“Despite the current correction, the broader weekly and monthly trend structure remains positive, although short-term corrective pressure may persist if key supports fail to hold,” as per the expert.
On Sensex 30-packs, TCS, TechM, L&T, Reliance Industries and Tata Steel were among the top losers.
On the other hand, Eternal, ICICI Bank, Bajaj Finance, and BEL were the only gainers.
The selling pressure was even more pronounced in the broader market. Mid- and small-cap stocks saw sharp declines, with the Nifty Midcap 100 and Nifty Smallcap 100 indices falling nearly 2 per cent each.
Sector-wise, losses were widespread, with all indices ending in the red. Metal stocks bore the brunt of the sell-off as the Nifty Metal index dropped over 3 per cent.
Oil and gas stocks also remained under pressure, with the Nifty Oil and Gas index falling around 2.8 per cent.
PSU banking and IT stocks were among the other major laggards, declining about 2 per cent each.
Analysts said that the market mood remained cautious as investors grappled with global trade uncertainties and the potential impact of rising tariffs on India’s export-driven sectors.
Business
LG Electronics India shares hit record low after lock-in expiry

Mumbai, Jan 8: LG Electronics India shares came under selling pressure on Wednesday after the expiry of the company’s three-month lock-in period, pushing the stock to an all-time low on the BSE.
The share price fell as much as 4.4 per cent to Rs 1,392.8 during early trade. At 1:30 pm, the stock was still down 2.51 per cent or Rs 36.50 at Rs 1,419.90.
The decline was largely linked to the end of the lock-in period, which restricts certain shareholders from selling their shares for a fixed time after listing.
With the lock-in ending, around 15 million shares — about 2 per cent of LG Electronics India’s total equity — became eligible for trading, according to Nuvama Institutional Equities.
The company currently has a market capitalisation of Rs 2,559.97 crore. The stock is trading nearly 17 per cent below its listing price of Rs 1,715 on the BSE, though it remains about 25 per cent higher than its issue price of Rs 1,140 per share.
LG Electronics had made a strong debut on Dalal Street on October 14, 2025.
On the financial front, LG Electronics India reported a weak performance in the September quarter (Q2FY26).
The company’s net profit fell 27.3 per cent year-on-year (YoY) to Rs 389.43 crore, compared with Rs 535.7 crore in the same quarter last financial year.
Net sales grew marginally by 0.9 per cent to Rs 6,170.4 crore, according to its earlier exchange filing.
Emkay Global Financial Services said the company’s quarterly results were weak, in line with industry peers.
The brokerage attributed the performance to GST-led demand postponement by dealers and consumers, weak consumer sentiment, and lower business-to-business revenue in the home electronics segment due to tariff-related issues.
However, Emkay noted that LG Electronics managed to gain market share in both home appliances and electronics, strengthening its leadership position in these categories despite the challenging environment.
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