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Centre pulls up edtech firms for mis-selling courses to parents, IEC responds

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After the Centre took serious note of mis-selling of courses to parents by edtech firms including BYJU’s and its group companies, self-regulatory organisation India Edtech Consortium (IEC) on Saturday said it is committed to protecting consumer interest and has resolved 100 per cent complaints received till June.

The Ministry of Consumer Affairs pulled up edtech firms during a meeting with them and IEC, according to sources, and aggressive misselling of courses to parents was the key concern.

The IEC, which comes under the aegis of the Internet and Mobile Association of India (IAMAI) and has created a two-tier grievance redressal mechanism, said that it has resolved all complaints received until June 2022 complaints received in July were going through active screening for faster resolutions.

“The edtech sector is extremely dynamic in nature and therefore, to address the rising challenges, what IEC is proactively doing will certainly propel a stronger ecosystem in the coming times,” said retd SC judge and chairperson of Independent Grievance Redressal Board (IGRB), Dr B.S. Chauhan.

The IEC also said that each member company has appointed a dedicated grievance officer internally to address and assess the problem and offer remedial action accordingly.

The IEC-member companies are also registering at the National Consumer Helpline (NCH) for streamlining the resolution process, it added.

“Edtech as a strong community has been far more responsible and prompt than our traditional counterpart in managing consumer complaints and grievances,” said Mayank Kumar, UpGrad Co-founder and MD and Chair at IEC.

The recent reports have said that as per the Advertising Standards Council of India (ASCI) data, 33 per cent of complaints are filed against the education sector.

However, the official statement by ASCI also states that 6 per cent of the total complaints received are against the edtech companies while the remaining 94 per cent are filed against the traditional education system, according to the IEC.

Earlier this month, the Centre warned edtech companies against unfair trade practices.

In a meeting with the IEC, Consumer Affairs Secretary, Rohit Kumar Singh, said that if self-regulation does not curb unfair trade practices, then stringent guidelines would be formulated for ensuring transparency.

The meeting was attended by representatives of the IAMAI, along with IEC member companies including upGrad, BYJU’S, Unacademy, Vedantu, Great Learning, WhiteHat Jr, and Sunstone.

The IEC comprises edtech startups and represents 95 per cent of the Indian learner community.

During the meeting, issues pertaining to unfair trade practices and misleading advertisements for the Indian edtech sector figured prominently.

Business

India will continue to be fastest growing economy, even perform better: FM Sitharaman

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New Delhi, June 30: India will continue to be the fastest-growing economy at the current rate of growth — or even better — and with the monsoon being good, agriculture will definitely come up with a more positive number, Finance Minister Nirmala Sitharaman said on Monday.

The GDP growth accelerated to a robust 7.4 per cent in the fourth quarter of 2024-25, as result of which the growth rate for the full financial year works out to 6.5 per cent on the back of a strong performance of the agriculture, construction, and services sectors, according to latest RBI data.

In a series of posts on X social media platform, taken out from media interviews, the finance minister said this growth rate will continue, and may even become better with good monsoon around.

She further said that deepening of our markets is actually showing and “the retailers are benefitting, ordinary citizens are benefitting”.

“Our systems are transparent. They are digitised and can be accessed from home. Individuals are able to do it on their own rather than depend on others to help them out. These are signs of a very good dynamic economy,” FM Sitharaman emphasised.

According to her, it is clear from the policy that labour-intensive units will be given support.

“We have been specific that handicrafts, handmade goods etc will get succour. So there is no way in which we are choosing between one (labour) and the other (capital/tech). Manufacturing, whether it is employment-intensive, or requires automation, policy support will be given,” the Finance Minister highlighted.

Budget after budget over the past 11 years, this government under Prime Minister Narendra Modi “has made sure that we make some concrete policies that will help people, particularly the MSMEs,” she added.

Like the way PM Modi pushed the Aspirational Districts to meet saturation in most of the schemes, the Dhan-Dhaanya Krishi Yojana will make agricultural productivity the centre focus, and the value addition as the way in which farmers’ income can be increased even in these areas, she mentioned.

“So these are areas in which, in fact, I did suggest to the banks that in these 100 districts, banks should come up with tailor-made schemes for them,” said FM Sitharaman.

PM Modi has also been very keen that defence will not be left wanting.

“Defence’s requirements will be met. Since 2014, attention has been given to small and greater details of demands from defence, whether it is bulletproof jackets or getting the goods in time to the higher reaches,” she posted.

“Indian defence production itself has seen a different growth and today they are also becoming prominent exporters. Other than exports, the way in which domestic capacities have given us the advantage of buying from India for Indian purposes has actually marked the difference,” FM Sitharaman added.

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Business

Centre issues revised guidelines for waste-to-energy projects

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New Delhi, June 28: The Centre on Saturday said it has released revised guidelines for the waste-to-energy programme under the National Bioenergy Programme., which aims to foster a more efficient, transparent, and performance-oriented ecosystem for bio-waste to energy deployment in India.

By simplifying procedures, expediting financial assistance, and aligning support with plant performance, the updated guidelines are designed to significantly enhance the ease of doing business for private as well as public sector, said the Ministry of New and Renewable Energy (MNRE).

Under the new framework, the ministry has simplified several processes, such as cutting down on paperwork and easing approval requirements, which will enable the industry especially MSMEs to enhance their production of CBG, Biogas and Power.

These changes align well with improvement of waste management including stubble, industrial waste, and India’s broader goal of reaching net-zero emissions by 2070.

A key highlight of the revised guidelines is the improved system for releasing Central Financial Assistance (CFA).

“Considering the challenges faced by the developers to achieve 80 per cent generation, flexible provisions have been made in the scheme for release of CFA based on plant performance,” said a ministry statement.

Previously, companies had to wait until the entire Waste-to-Energy project attains 80 per cent generation to receive support.

Moreover, as per the revised guidelines, there is a provision to release the CFA in two stages. Based on performance of the projects, 50 per cent of total CFA will be released after obtaining the consent to Operate certificate from State Pollution Control Board, against the bank guarantee, while the balance CFA would be released after achieving the 80 per cent of the rated capacity or the maximum CFA eligible capacity, whichever is lesser.

“In notably, even if a plant does not achieve 80 per cent generation for above both conditions during performance inspection, provision is made for pro-rata based disbursement based on the percentage output. However, no CFA will be given if the PLF is less than 50 per cent,” according to the government.

This change acknowledges real-world challenges and supports developers by offering financial flexibility and viability during operations.

The revision introduced provides the flexibility to the project developers in claiming CFA either within 18 months from the date of commissioning, or from the date of In-principle approval of CFA, whichever is later.

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Business

Make GIFT IFSC more competitive to attract foreign investments: FM Sitharaman

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New Delhi, June 27: GIFT International Financial Services Centre (IFSC) should be developed as a prominent gateway for global capital flows into India to feed the needs of high-growth sectors over the next two decades, Finance Minister Nirmala Sitharaman has stressed.

She underscored the importance of developing GIFT City into a dynamic smart city, equipped with integrated, modern, and sustainable living infrastructure, and stated that establishing such world-class amenities is essential to attracting top-tier talent from both domestic and international markets.

During her visit to IFSC at GIFT City in Gandhinagar, the Finance Minister reviewed the progress and interacted with key market participants.

While commending the GIFT IFSC’s role in enhancing India’s global financial standing and acknowledging its impact on reshaping international financial engagement by Indian companies and individuals, she stressed on fast-tracking the reforms in next few years itself, to enable growth to align with the vision of ‘Viksit Bharat’ by 2047

Reiterating GIFT IFSC’s core mandate for focussing on bringing foreign capital into India through structured and well-regulated channels, FM Sitharaman also laid emphasis on the importance of Indian financial sector regulators to take initiatives for identifying aspirational needs of GIFT IFSC in this direction.

The Finance Minister indicated that the twin advantages of India pertaining to technology and availability of a very large domestic market and its financing needs must be leveraged to gain competitive advantage.

Given India’s status as a major gold importer, she stressed on the need to scale up operations at the India International Bullion Exchange (IIBX) by expanding stakeholder participation and strengthening price discovery, thereby positioning GIFT IFSC as a global bullion hub.

She also interacted with MDs and CEOs, chairpersons, founders and CFOs from banking, insurance, capital markets, funds industry, finance companies, payment services providers, aircraft and ship leasing firms, fintech firms, ITFS platform providers and foreign universities.

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