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AI to generate new revenue streams in 2025, innovate business processes: Experts

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New Delhi, Dec 25: Enterprises will reimagine business processes and value streams with AI agents in 2025, while taking into consideration the practical and ethical challenges, industry experts have said, adding that it will be the year of small language models, scaled reasoning and business value realisation.

In the coming year, AI agents will generate new revenue streams, innovate business processes across industries, boosting profitability, operational efficiency, and customer experience.

“Humans will increasingly take on roles where they set up agentic teams, plan agentic workflows, and validate work done by AI Agents,” said Sandhya Arun, Chief Technology Officer, Wipro.

According to Mohammed Rafee Tarafdar, CTO of Infosys, in 2025, we will see a lot of AI initiatives that are currently under rollout, to be scaled across enterprises, and businesses will start realising some measurable business value along the lines of cost, growth, better experience, and risk protection.

“We are seeing increased investments in scaling inferencing which improves the reasoning capabilities, thereby enabling the agentic systems to be used to eliminate tasks and re-engineer the processes,” Tarafdar mentioned.

As the small language models become more specialised and can deliver higher accuracy at lower cost, the adoption of these models in enterprises is likely to accelerate.

Prativa Mohapatra, Vice President and Managing Director, Adobe India, said that fuelled by a healthy enterprise business, vibrant creator community, and upcoming technological advancements, 2025 represents a year of extraordinary opportunity.

“We are committed to leading the way in harnessing generative AI’s potential responsibly and empower businesses and creators alike, setting new benchmarks in personalised customer experiences and content creation while upholding trust and transparency through our content authenticity programmes,” she noted.

The idea of software-defined capabilities, which originated with cloud technology, has now evolved across various machines like vehicles and robots.

“In 2025, software defined machines will be powered by AI and ML and make informed decisions. We will witness an increase in autonomous machines with over-the-air (OTA) updates,” added Arun.

Autonomous industrial robots will proliferate, and software-defined medical devices will evolve towards autonomous preventive maintenance and self-healing with minimal human intervention and down time.

Augmented analytics will enable citizen users to gain access to intelligent insights from ready-to-use data visualisations for faster and informed decision making. Data marketplaces will grow across industries and industry ecosystems to unlock new revenue streams, said experts.

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Indian markets open higher tracking positive global cues; metal, realty stocks lead

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Mumbai, Sep 18: Domestic equity markets opened higher on Friday tracking positive global cues and amid buying in metal, real estate and cement sectors stocks.

Sensex opened at 74,575.24, up 260 points or 0.35 per cent, while Nifty rose 64 points or 0.28 per cent to 23,334.70.

Among sectoral indices, Nifty Metal gained the most and rose 0.76 per cent in early trade, followed by Nifty Realty which gained 0.74 per cent. Nifty Cement was up 0.55 per cent and Media trading 0.47 per cent higher.

Meanwhile, healthcare, auto, banking, pharma, energy and FMCG indices were also trading higher.

On the other hand, Nifty IT declined more than 1 per cent, while Nifty MidSmall IT & Telecom fell 0.40 per cent.

From the Nifty index, Tata Motors Passenger Vehicles, TCS, Infosys, Tech Mahindra and HCL Technologies were top losers and declined up to declined up to 3 per cent in morning trade.

Analysts said resilience in the US market despite elevated bond yields and expectations of strong corporate earnings have supported global equities.

“The underlying strength of the economy is supporting the market which continues to be buoyant, and this strength of the mother market is supporting markets elsewhere,” they said.

On the domestic front, experts said the ongoing boom in the primary market has shifted investor attention towards IPOs and listing gains, leaving some large-cap stocks in the secondary market depressed.

“For long-term investors, this is an opportunity. Leading banks, capital goods majors, select automobiles and pharmaceutical stocks provide buying opportunities,” according to them.

Technically, the broader market structure remains weak, while the RSI at 29.95 indicates oversold momentum.

“Immediate support for the Nifty is placed at 23,000-23,150, while resistance is seen at 23,350-23,450. A decisive move beyond the resistance zone could signal a stronger recovery, while a break below support may keep the corrective trend intact,” the analysts said.

In addition, foreign institutional investors (FIIs) remained net sellers on Thursday, offloading equities worth Rs 3,208 crore, according to provisional exchange data. While domestic institutional investors (DIIs) continued to provide support and bought equities worth Rs 3,617 crore.

Additionally, global cues remained positive.

Overnight on Thursday US markets ended higher as the S&P 500 closed 1.14 per cent higher and the tech-heavy Nasdaq rose 1.69 per cent.

In Asian markets, Japan’s Nikkei was up nearly 2 per cent, while Hong Kong’s Hang Seng gained almost 1 per cent. South Korea’s KOSPI surged more than 2 per cent.

On the commodities front, international benchmark Brent crude declined 1 per cent to $103.61 per barrel, while US West Texas Intermediate (WTI) was around $101 a barrel, down 0.77 per cent.

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Petroleum dealers seek exemption from MDR on fuel sales

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New Delhi, Sep 17: Representatives of the All India Petroleum Dealers Association (AIPDA) met senior officials of the Ministry of Petroleum and Natural Gas on Thursday to discuss their demand for exemption from the merchant discount rate (MDR) on UPI transactions on fuel sales at petrol pumps.

The dealers’ body said in a statement that the issue was discussed with senior officials of the Petroleum Ministry as the additional MDR cost could put pressure on dealer margins, as retail fuel sales are made on prescribed commissions.

The new UPI framework levies an MDR of Rs 5 per transaction on petrol and diesel purchases above Rs 2,000. Such transactions account for around 30-40 per cent of total purchases across retail outlets in the country, according to dealers.

Petroleum Ministry officials sought to explain the rationale behind introducing MDR, which was required to support the development of the next layer of India’s UPI digital infrastructure.

“Petroleum dealers have been at the forefront of adopting digital payments and have worked closely with the government to promote their use across the country,” the AIPDA said.

The association said it expects to continue the dialogue with the government.

“We look forward to continuing the dialogue towards a mutually beneficial solution for consumers, petroleum dealers, and all stakeholders in India’s UPI ecosystem,” the statement said.

Dealers have raised concerns as digital payments have become an important mode of payment at petrol pumps, particularly for higher-value purchases.

Petroleum dealers have sought a complete exemption for fuel retail transactions, citing the nature of their business and the impact of MDR-related costs on their margins.

The Finance Ministry clarified that MDR is neither a tax nor a charge collected by the government or NPCI. It is distributed among payment ecosystem participants, including banks and payment application providers, to support the operation and continued expansion of the UPI ecosystem.

Transactions above Rs 2,000 in essential and thin-margin sectors, including railways, telecommunications, insurance, fuel and agricultural inputs, will attract a flat MDR of Rs 5 per transaction. The flat charge will provide cost certainty for critical public services and businesses operating on narrow margins.

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Maharashtra forms Kelkar panel to tackle fiscal stress, boost revenues

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Mumbai, Sep 17: In a major push to reinforce Maharashtra’s fiscal health and support its long-term growth roadmap, Maharashtra Chief Minister Devendra Fadnavis announced the constitution of the Maharashtra Sustainable Public Finance Committee.

Headed by renowned economist and former Union Finance Secretary Dr Vijay Kelkar, the high-level panel, which was announced late Wednesday evening, is tasked with recommending measures to ensure sustainable growth in tax and non-tax revenues.

The decision forms an integral part of the state’s ‘Viksit Maharashtra @ 2047’ vision document, which outlines a strategic roadmap to scale the state’s economy to $1 trillion by 2030 and $5 trillion by 2047—coinciding with the centenary of India’s Independence.

The panel has been tasked with making recommendations to modernise the tax system, plug revenue leakages, and rationalise tax rates, fees, and exemptions; identify untapped revenue streams and maximise returns from public assets and state enterprises; streamline public spending while balancing expanding committed expenditures such as salaries, pensions, interest payments, and welfare schemes; and devise a fiscally responsible roadmap to reduce reliance on borrowings for infrastructure projects and budget deficits.

The Kelkar Committee comprises Prof Karthik Muralidharan (founder-director, CEGIS), Dr Nitin Kareer (former Chief Secretary, Maharashtra), T Rabi Sankar (former Deputy Governor, Reserve Bank of India) and Dr Ashima Goyal (President, The Indian Econometric Society).

The formation of the panel comes at a critical juncture for Maharashtra. While the state actively pursues an investment-led growth strategy across core sectors—including infrastructure, human resource development, water security, urban management, and energy transition—it faces growing fiscal constraints.

Maharashtra government’s Vision document has suggested restructuring the government expenditure policy to align with long-term capital formation, identifying alternative financing models and private capital inflows.

Fiscal deficit targets are capped within standard Fiscal Responsibility and Budget Management (FRBM) boundaries, targeting 2.8 per cent to 3.0 per cent of Gross State Domestic Product (GSDP) while keeping the revenue deficit under 0.7 per cent of GSDP, and implementation is tracked quarterly via a dedicated Vision Management Unit chaired by the chief minister.

Adhering to the targets set under the FRBM Act has proved challenging due to rising welfare commitments and debt servicing costs. Consequently, the government has frequently resorted to market borrowings to fund capital projects and offset short-term liquidity shortfalls.

The newly appointed Kelkar Committee is expected to deliver structural fiscal remedies to reverse this trend and secure long-term financial sustainability for the state.

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