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Mumbai Metro Line 3 Commuters Struggle With Zero Mobile Network Days After Inauguration

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Mumbai: Just days after the much-hyped inauguration of the final phase of Mumbai Metro Line 3 (Aqua Line) by Prime Minister Narendra Modi, commuters continue to face a major challenge lack of mobile network connectivity across key underground stations on the newly opened stretch.

The issue, first reported by the media, has left thousands of daily passengers frustrated particularly between Acharya Atre Chowk and Cuffe Parade, where users report zero cellular signal, making it impossible to make calls, send messages, or complete digital UPI payments.

Following the inauguration, the daily ridership of Line 3 crossed 1.5 lakh, but the network dead zones have become a persistent concern.

“We’re trying our best. BSNL has been onboarded and is expected to provide connectivity soon,” said Ashwini Bhide, Managing Director of the Mumbai Metro Rail Corporation (MMRC).

For many commuters, the lack of mobile signal has turned a state-of-the-art metro into a daily struggle.

“I rely entirely on UPI and didn’t carry cash. I had to step out and find an ATM just to get a ticket,” said Manoj Shinde, an accountant working in South Mumbai. “In this age, it’s unacceptable to not have basic mobile connectivity in a city like Mumbai.”

Commuter Vineeta Singh, who boarded from Churchgate, shared a similar frustration. “It’s ironic that we’re encouraged to go cashless, but the system forces us to carry cash. I had to run up to the road level to find a shop willing to provide change for ₹500,” she said.

Patchy Wi-Fi Fails to Fill the Gap

While MMRC claims to provide free Wi-Fi at underground stations to mitigate the issue, passengers say the service is unreliable. Many commuters report that devices either fail to detect the Wi-Fi or cannot complete the mandatory OTP login since the process itself requires mobile network access.

“I always have to ensure my UPI app’s QR code scanner is open before entering the station. Otherwise, I’d have to climb back up to get signal. The Wi-Fi is patchy, and you still need a network for OTP, so it’s a dead end,” said Kunal Sharma, a regular commuter.

Frequent traveler Suhasini Deshpande, who commutes between Worli and Vidhan Bhavan, described the situation vividly:
“As soon as the train stops at a station in South Mumbai and the doors open, people quickly start checking their phones because the moment the train starts moving again, the network disappears.”

The lack of connectivity has disrupted basic services across all major telecom networks, affecting calls, mobile data, and digital transactions essential elements of daily urban life.

According to sources, BSNL users are likely to start receiving network coverage soon in the newly opened phase. However, other telecom operators have yet to cooperate fully with MMRC on the network upgradation plan, meaning users of private carriers may have to wait longer.

Transport experts say while minor glitches are expected in large-scale infrastructure projects, basic connectivity should have been ensured before the official launch.

“The incident highlights the critical need for robust telecom infrastructure in underground transit systems,” said one expert, adding that reliable mobile connectivity is now a non-negotiable aspect of modern public transport.

National News

Kabir’s mosque donation video triggers fresh storm, says Muslim bizman will donate Rs 80 cr

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Kolkata, Dec 8: A video showing stacks of currency notes being counted as part of the donations for the proposed Babri Mosque at Beldanga in Murshidabad district has drawn wide attention after suspended Trinamool Congress MLA Humayun Kabir posted it on his social media page.

The footage has circulated rapidly, prompting fresh debate on the scale and source of the funds collected.

The legislator from the Bharatpur constituency has hinted that he may launch his new political party on December 22.

Kabir said on Monday that 11 trunks filled with currency notes had been collected as cash offerings from local residents since Saturday, the day the foundation stone for the proposed mosque was laid.

“The exact worth of the currencies collected as cash donations is yet to be ascertained,” he said.

He added that online contributions had also come in, noting that about Rs 93 lakh had been received through a QR code he had posted on his social media page.

Kabir, however, did not divulge the details about an unnamed donor whom he says has pledged about Rs 80 crore for the project. He only described the individual as a Muslim businessman with an annual turnover of more than Rs 4,000 crore. He did not disclose the person’s identity or place of origin, which has led to further questions.

He reiterated that the proposed mosque budget is Rs 300 crore, with plans to replicate the original structure that stood in Ayodhya, which was demolished on December 6, 1992.

“The complex will also include a school and a hospital,” he said.

The TMC rebel legislator is reportedly preparing to launch his new political party on December 22. He intends to unveil the list of office bearers on the same day. Although he had earlier stated that he would resign from his Assembly seat before the formal launch, he reversed his position on Sunday.

He said he would hold back his resignation for the time being, a decision that has added another layer of uncertainty to the unfolding developments.

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Crime

Mumbai: After Rapido, FIR Filed Against Directors Of Ola For Illegal Bike-Taxi Operations

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Mumbai: After FIRs registered against the directors of The Roppen Transportation Services Pvt Ltd (Rapido) in Mumbai and Navi Mumbai, the Amboli police have now filed a case against directors of Ola company for allegedly operating bike-taxi services illegally within Mumbai city without a licence or permission from the Maharashtra State Government or the Regional Transport Authority (RTA).

The case was registered on December 5 based on a complaint received from the Regional Transport Office (RTO). Media contacted both companies; however, the management of Ola and Rapido has not yet responded. The RTO took action against the two-wheelers of both companies between November 11 and December 3 in Andheri West.

Babu Teli, 36, a Motor Vehicle Inspector with the RTO, filed a complaint and the case was filed under Sections 318(3) (cheating) and 223 (disobedience to an order duly promulgated by a public servant) of the Bharatiya Nyaya Sanhita (BNS), along with Sections 66, 93, 192(A), 193 and 197 of the Motor Vehicles Act, 1988.

According to the FIR, both Rapido and Ola have not received any permission from the government and were operating their vehicles via mobile applications, facilitating passenger transport without the requisite approvals and allegedly earning financial gains. The FIR further stated that both companies were risking passengers’ lives by conducting illegal transportation on two-wheelers. It also noted that the companies did not verify the drivers’ character certificates and failed to follow safety rules.

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Business

Sensex, Nifty open lower amid lack of domestic triggers

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Mumbai, Dec 8: Indian stock markets started the week on a weak note on Monday as benchmark indices opened lower in the absence of strong domestic cues.

The Sensex slipped by 93 points, or 0.11 per cent, to trade around 85,619. The Nifty also drifted lower and was seen at 26,137, down 50 points or 0.19 per cent.

Analysts said that Nifty is expected to trade within a defined range today, with near-term resistance placed around 26,300-26,350, where profit-booking may emerge.

“On the downside, support is seen around 26,000-26,050, a zone that has held firm through recent consolidation,” experts said.

Several heavyweight stocks dragged the indices in early trade. Shares of Bajaj Finance, BEL, NTPC, Asian Paints, Power Grid, Trent, Sun Pharma, and ICICI Bank were among the biggest losers on the Sensex.

At the same time, some major technology and auto names helped limit the downside. Eternal, Tech Mahindra, TCS, Tata Motors PV, Infosys, HCL Tech and Tata Steel were the top gainers.

The broader market also showed signs of pressure. The Nifty MidCap index slipped 0.12 per cent, while the Nifty SmallCap index fell more sharply, declining 0.40 per cent.

Sector-wise, real estate, public sector banks, and pharmaceutical stocks were under the most selling pressure, with the Nifty Realty, PSU Bank, and Pharma indices falling between 0.3 per cent and 0.5 per cent.

On the other hand, the Nifty IT index managed to rise 0.5 per cent, supported by gains in large tech stocks. The Nifty Metal index also inched up by 0.2 per cent.

Analysts said that the market mood remained cautious in early trading as investors awaited fresh triggers to set the direction for the day.

“Given the prevailing conditions, a buy-on-dips strategy remains appropriate. Traders may consider adding long positions if Nifty pulls back toward 26,000-26,050 or if Bank Nifty finds stability above 59,400,” market watchers added.

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