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The ₹3.25 Crore Mirage: Why BEST’s Future Lies In Ridership, Not Revenue

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On August 6, the Brihanmumbai Electric Supply and Transport (BEST) reported daily revenue of ₹3.25 crore, one of its highest in months, following a May fare hike that doubled the minimum ticket price for both AC and non-AC buses. Officials hailed it as a step toward “sustainability,” citing not only higher collections but also “healthy” footfall.

Crowded Trains, Riskier Commutes After BEST Ridership Falls

Look past the balance sheet, however, and the picture shifts dramatically. Commuter rights groups estimate BEST’s daily ridership has fallen from roughly 3.5 million before the hike to about 2.5 million today, a loss of one million passengers in just three months. These commuters haven’t disappeared; they’ve been pushed onto already overcrowded local trains, where safety risks are mounting. A revenue spike that comes at the expense of passenger numbers is not sustainability, it’s a slow bleed of the very lifeblood that keeps a public transport system viable.

Mumbai once understood this. For decades, BEST operated as a cross-utility service, where surplus from electricity operations kept buses affordable, frequent, and extensive. The goal was mobility, not margin. Today, that ethos is slipping. Subcontracting to private operators has chipped away at service quality, while the fleet has shrunk under contractor mismanagement.

There is a proven, scalable way to do that: zero-fare bus travel for women. Far from being a “freebie,” such schemes, implemented in Delhi, Hyderabad, and Karnataka, have revived public transport, increased ridership, and strengthened economic participation.

Delhi’s Pink Ticket Programme Boosts Ridership and Inclusion

Delhi’s Pink Ticket programme, launched in 2019, has issued over 150 crore free rides. Women’s share of ridership has risen from 25% to over 33%, with daily beneficiaries reaching 11 lakh. Between 2019 and 2023, women’s ridership grew by 20%, easing crowding elsewhere, boosting workforce participation, and proving that zero fares can fortify rather than strain public finances. The cost is treated as a public investment. 

Hyderabad’s Mahalakshmi Scheme Shows Rapid, Sustained Growth

Hyderabad’s Mahalakshmi scheme, rolled out in late 2023, shows even sharper gains: 200 crore free journeys in under two years, women’s ridership jumping from 35% to 60%, daily passenger numbers surging from 45 lakh to 60 lakh, and bus occupancy rates soaring from 53% to 97%. State reimbursements of ₹335 crore a month have turned potential deficits into fuller buses, healthier route economics, and measurable reductions in private vehicle use.

Karnataka’s Shakti Scheme Revives Urban and Rural Routes

Karnataka’s Shakti scheme tells a similar story. By mid-2025, it had delivered nearly 500 crore free rides, lifting Bengaluru’s BMTC ridership to its highest levels since 2015. In Mysuru, women now account for three-quarters of daily passengers. The state’s ₹11,994 crore investment has paid off in greater labour force participation, sustained rural and semi-urban routes.

Why Mumbai Should Adopt a Zero-Fare Policy for Women

For Mumbai, the lesson is clear. A zero-fare policy for women could stem BEST’s passenger losses, expand access to jobs and education, and stabilise routes through higher occupancy. As these states show, the broader social and environmental returns, cleaner air, less congestion, greater economic inclusion far outweigh the direct subsidy cost. The real dividend lies in productivity, climate resilience, and social cohesion.

Sustainability Lies in Moving People, Not Just Making Money

If BEST is to survive, its success must be measured not by how much revenue it collects, but by how many people it moves, safely, affordably, and inclusively. And the fastest way to achieve that is to start with the women who keep Mumbai moving.

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Navi Mumbai Airport expands multimodal transport network ahead of winter flight schedule

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Ahmedabad, Oct 5: Navi Mumbai International Airport (NMIA) is strengthening its public transport and ground mobility infrastructure ahead of the Winter Schedule 2026-27, with a wider network of buses, taxis, autorickshaws, car rentals, and airport shuttles aimed at improving connectivity across Mumbai, Navi Mumbai, Pune and the wider Mumbai Metropolitan Region, it was announced on Monday.

The airport, operated by Adani Airport Holdings Limited (AAHL), is preparing for the Winter Schedule that will run from October 25, 2026, to March 27, 2027.

As part of the expansion, the Maharashtra State Road Transport Corporation (MSRTC) will launch e-Shivai electric bus services from NMIA on October 7.

The first phase of MSRTC services will connect the airport with Dadar, Borivali and Pune. Fares from NMIA have been set at Rs 450 for Pune, Rs 210 for Borivali, and Rs 170 for Dadar East. Children below 12 years and women travelling with a National Common Mobility Card will be eligible for a 50 per cent fare concession.

The Dadar-NMIA service will operate through Sion and Atal Setu, while the Borivali-NMIA route will connect CSMIA Terminal 1, Bandra, and Atal Setu. The Pune route will have two daily services, with one operating in the morning and another in the afternoon. MSRTC also plans to introduce services connecting NMIA with Thane and Nashik by mid-November.

Private bus operator Chalo Bus is already providing 21 daily services connecting NMIA with Marol in Andheri East, Bandra, Dadar, and the World Trade Centre in Colaba. The operator is also adding capacity during peak periods to cater to passenger and airport employee movement.

Within Navi Mumbai, Navi Mumbai Municipal Transport (NMMT) is operating seven dedicated airport routes, A1 to A7, linking Terminal 1 with Kharkopar, Targhar, Belapur, Nerul, Panvel, Khandeshwar and the Airport Project Office. Services between Belapur and Nerul are available every 15-20 minutes during peak hours, while further connectivity to Vashi and Panvel is planned.

The airport is also expanding taxi and last-mile connectivity. Uber Go and Uber Premier will provide app-based cab services, while Uber Auto will cater to passengers seeking on-demand autorickshaw services for shorter journeys. Prepaid taxi and autorickshaw facilities, along with car rental services, are also being introduced at the airport.

Bharat Taxi is scheduled to begin operations at NMIA from October 10 with a dedicated fleet of up to 40 vehicles, adding another option for passengers travelling to and from the airport.

A complimentary inter-airport shuttle service is also being introduced between NMIA and Chhatrapati Shivaji Maharaj International Airport (CSMIA). Operated by Cityflo, Aarya and Chalo, the shuttle will run every hour and provide passengers with a direct transfer option between Mumbai’s two airports.

Overall ground transport capacity at NMIA is being scaled up to 4,594 vehicles and services, including 3,787 app-based taxis, 184 car rentals, 171 autorickshaws and 547 buses. The airport is also deploying mobility signage, improved wayfinding systems and on-ground passenger assistance, with designated areas for buses, shuttles, arrivals, departures and private vehicles.

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Maharashtra

Man arrested in Mumbai for defrauding senior citizens and others using fake APK files.

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In a case involving the defrauding of a 72-year-old senior citizen in Mumbai on August 13, an unidentified caller—posing as Dinesh Kumar, a Senior Manager at Bank of India—gained the victim’s trust by promising to facilitate the issuance of a Senior Citizen Card. The caller sent an APK file named “Senior Citizen Card http://Verification.apk” to the complainant’s WhatsApp and coerced them into entering personal and bank debit card details, resulting in the misappropriation of ₹5,62,000. Initially, the Byculla Police Station registered a case (No. 497/26) under Sections 318(4) and 319(2) of the BNS and Sections 66(C) and (D) of the Information Technology Act, 2000. While the Property Cell of the Mumbai Crime Branch was conducting a parallel investigation, senior officials ordered the transfer of the case to the Crime Branch; it was subsequently re-registered as Case No. 927/2026 for further investigation.

A thorough technical analysis of the aforementioned APK file was conducted, leading to the identification and arrest of the accused—a 36-year-old male software developer and resident of Madhya Pradesh—who was responsible for developing the fraudulent APK file. During a raid on the accused’s office in Madhya Pradesh, authorities recovered a pen drive, a CPU, three hard disks, a Wi-Fi router, and three mobile phones. Preliminary technical analysis revealed that the accused was utilizing servers from various service provider companies. Investigation confirmed that the accused had created and sold a total of 2,805 malicious APK files to other cybercriminal gangs. These files were used to defraud 9,673 people across India. Complaints regarding these incidents have been registered on the cyber helpline number 1930—specifically 1,074 nationwide, 143 in Maharashtra, and 36 in Mumbai—revealing a total fraud amount of ₹15.75 crore. Cases have been cracked involving 88 incidents across India, 8 in Maharashtra, and 5 in Mumbai.

This successful operation was executed by a team comprising Police Commissioner Devin, Joint Police Commissioner Anil Kumbhare, Additional Commissioner Krishna Kant Upadhyay, DCP (Crime) Raj Tilak Roshan, and the Crime Branch. DCP Raj Tilak Roshan stated that this action was taken in response to fraud targeting the elderly under the guise of issuing senior citizen cards; the police also regularly conduct awareness campaigns among the elderly regarding this issue.

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Maharashtra

MPSC paper leak row: Maha CM seeks Guv’s nod for judicial probe

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Mumbai, Oct 5: Responding to escalating protests by competitive examination aspirants, Maharashtra Chief Minister Devendra Fadnavis on Monday formally recommended that Governor Jishnu Dev Varma constitute a high-level inquiry panel to initiate proceedings against current and former members and chairpersons of the Maharashtra Public Service Commission (MPSC) under Article 317 of the Constitution.

The Chief Minister proposed that a committee headed by a retired High Court judge investigate the allegations and submit a comprehensive report within three months to determine subsequent action.

CM Fadnavis highlighted that removing MPSC officials, who hold constitutional posts, requires a strict procedure.

Under Article 317, removal can only take place following a formal inquiry and subsequent action involving the President of India and the Supreme Court.

Following assurances given during discussions between the Chief Minister and a delegation of student representatives, MPSC Secretary Mahendra Harpalkar has been officially relieved of his duties.

Agitation intensified across Pune after a paper leak was confirmed in the Drug Inspector examination conducted by the MPSC for the Food and Drug Administration (FDA).

Investigations revealed that three candidates had directly benefited from the leak. All three candidates and several alleged accomplices have since been arrested.

Aspirants led by MLA Rohit Pawar have been protesting at multiple locations in Pune, demanding the immediate resignation of MPSC Chairman Vivek Bhimanwar, who assumed office in early 2026.

The demonstrations also reflect ongoing student concerns regarding the examination pattern, particularly the issue of multiple-choice questions versus descriptive formats, as well as broader questions of administrative accountability.

Students have been demanding the resignation of the MPSC chairperson, with opposition parties extending full support to the protest movement.

The movement now appears to have achieved a breakthrough with Chief Minister Devendra Fadnavis’ formal recommendation to Governor Jishnu Dev Varma.

Meanwhile, amid the ongoing controversies surrounding MPSC examinations, Shiv Sena MLA Sanjay Gaikwad publicly criticised his own government on Sunday.

Making serious allegations against the MPSC Board, he demanded that the board itself be dissolved.

He also said that he would hand over his evidence and a formal letter directly to the Chief Minister.

The state government’s latest measures aim to restore candidates’ trust by establishing a time-bound, independent judicial inquiry into the commission’s administrative functioning.

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