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Maharashtra

Mumbai Municipal Corporation’s ‘Marg Pranali’ launched… will strengthen connectivity with Mumbaikars: Mayor Ritu Tawde

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Mumbai: To enhance citizen participation in providing civic services and amenities to Mumbaikars and to resolve their grievances in a speedy and effective manner, the Information Technology Department of Mumbai Municipal Corporation has implemented ‘Marg Pranali’ (Grievance Management System). The system was launched by Mumbai Mayor Ritu Tawde at the Brihanmumbai Municipal Corporation headquarters today (April 22, 2026). Ganesh Khankar, Leader of Opposition Kishori Pednekar, Mumbai Electricity Supply and Transport (BEST) Committee Chairman Trishna Vishwas Rao, Improvement Committee Chairman Scindia Doshi (Sakre), Market and Garden Committee Chairman Hetal Gala, Legal Committee Chairman Daksha Karkar, Women and Child Welfare Committee Chairman Manal Tarde, Construction Committee Chairman Sangeeta Sharma, Samajwadi Party Group Leader Amin Abrahani and other office bearers were present on the occasion. Apart from this, Municipal Commissioner Ashwini Bhide, Additional Municipal Commissioner (Western Suburbs) Dr. Vipin Sharma, Additional Municipal Commissioner (Eastern Suburbs) Dr. Avinash Dhakne, Joint Commissioner (Vigilance) M. Devendra Singh, Deputy Commissioner (Municipal Commissioner’s Office) Prashant Gaikwad, Deputy Commissioner (Public Health) Sharad Urdu and Director Technology Sharad Urdu and other concerned officers were present from the administration.

To redress the grievances of the citizens of Mumbai, the Municipal Corporation uses the website www.mcgm.gov.in, Civil Helpline No. 1916, ‘My BMC’ mobile app, WhatsApp chatbot, ‘Pothole Quick Fix’ system, direct mail and complaints through social media (ex., Facebook, Instagram). To further empower all these services and make all types of complaints available on a single platform and resolve them promptly and effectively, a comprehensive digital initiative called ‘Management and Grievance Redressal’ has been implemented by the Information Technology Department of the Municipal Corporation. In the next phase, services of RETMS portal, Government’s PMO PG, App Sarkar portal will also be included in this service.

This initiative will make it easier to manage complaints received through various media through a single system. Citizens will receive automatic notifications on all stages of complaint registration, categorization by the concerned department, progress information and resolution of the complaint. This will increase transparency in the complaint redressal process. It will be easier for citizens to get timely information about their complaints. In addition, through a dashboard showing live information in the system, it will be easier for senior officers to monitor department-wise pending complaints and ensure their redressal within the stipulated time frame. Prioritization will also be more effective by keeping in mind the nature and seriousness of the complaints.

With the help of Geographic Information System (GIS), it will be easier to accurately identify and monitor the location of complaints. In addition, after the redressal of complaints, it will help in continuously improving the quality of service by taking feedback from the citizens.

By integrating complaints received from different sources into one system, the speed of response will increase. Communication between departments will be strengthened. It will also be possible to maintain effective control over the complaint redressal process. Along with this, this step will help in strengthening communication with the citizens. Also, the redressal of the complaints of the citizens will be more effective and faster.

Maharashtra

Kasturba Marg Police recover 100 stolen mobile phones, return them to their original owners

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Acting on complaints regarding stolen and lost mobile phones within the jurisdiction of the Kasturba Marg Police Station in Mumbai, police analyzed data from the CEIR portal and conducted technical investigations. By verifying device details, IMEI numbers, and user information, officers from the Kasturba Marg Police Station tracked down and recovered a total of 100 mobile phones from locations across Mumbai and other parts of Maharashtra.

The total estimated value of the 100 recovered mobile phones is ₹2,270,658. Of these, 18 phones have already been returned to their respective owners/complainants, including: 1) Rajendra Puri, 2) Khush Saw, 3) Kripa Lodhiya, 4) Shreya Satam, 5) Atul Sathe, 6) Priyanka Mistri, 7) Banu Tarang, 8) Prem Gupta, 9) Adya Shaikh, 10) Shweta Shah, 11) Sandhya Pandit, 12) Deepak Sawdekar, 13) Saurabh Jhangar, 14) Ketan Shete, 15) Onkar Raut, 16) Jayalal Yadav, 17) Lakshmi Appa Kripagiri, and 18) Praveen Dubey. The process of returning the remaining phones to their owners is currently underway.

This operation was carried out under the supervision of the DCP (North, Zone 3), Mumbai, by the team at Kasturba Marg Police Station, led by Balasaheb Bunkar.

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Crime

CBI books Mumbai firm, officials in Rs 93.44 crore loan fraud case

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Mumbai, Oct 3: The Central Bureau of Investigation (CBI) conducted searches at multiple premises in Mumbai and registered a Rs 93.44 crore bank fraud case against officials of Hanjer Biotech Energies on the complaint of Punjab National Bank, an official said on Saturday.

The CBI conducted searches on Friday at multiple premises linked to the directors of Hanjer Biotech Energies in Mumbai, the CBI said in a statement.

The CBI registered the instant case on September 30, 2026, on the complaint of Punjab National Bank, SAM Branch, Mumbai, against Hanjer Biotech Energies, its directors and guarantors, unknown public servants and unknown private persons.

The accused were booked for offences of criminal conspiracy for cheating and offences under the Prevention of Corruption Act, resulting in alleged wrongful loss of approximately Rs 93.44 Crore to the bank.

It was alleged that the accused entered into a criminal conspiracy, obtained term loan of Rs 135 crore on the invoices of its related party and diverted/siphoned off the funds for other purposes for which it was not sanctioned, causing loss to the bank, the CBI said.

During the searches on Friday, incriminating bank documents and property documents relevant to the investigation were recovered and seized.

Investigation is continuing to ascertain the full extent of the conspiracy, identify the role of all involved persons, including public servants and private individuals, and trace the end-use of the loan funds, the CBI said.

In a separate case on Friday, the CBI arrested an Executive Engineer of the Central Public Works Department (CPWD), Mumbai, his relative and three officials of a Mumbai-based real estate group, in a Rs 50 lakh bribery case related to the issuance of a No-Objection Certificate (NOC) for a land parcel.

Vikrant Verma, Executive Engineer, CPWD Mumbai; Saurav Gupta, Verma’s relative based in Pune; and Arvind Semwal, Vice President, Baya Company, were among those named in the FIR by the Central Bureau of Investigation (CBI) on Thursday, an official said.

The arrested accused were produced before the Special CBI Judge in Mumbai on Friday, the official said in a statement.

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Maharashtra

Monsoon Withdraws Further from Maharashtra; Hot and Humid Weather Alert Issued for Konkan Region

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MUMBAI PRESS — The India Meteorological Department (IMD) announced on Saturday, October 3, 2026, that the Southwest Monsoon has withdrawn from parts of Maharashtra, as well as the remaining regions of North India, Gujarat, and Madhya Pradesh.

The current withdrawal line of the Southwest Monsoon passes through Harnai, Baramati, Parbhani, and Brahmapuri in Maharashtra, extending northeastward through Raipur, Ranchi, and Supaul. Weather officials stated that conditions are favorable for further retreat from most parts of Marathwada, Vidarbha, and additional areas of Madhya Maharashtra over the next 2 to 3 days.

Hot and Humid Stretch for Coastal Maharashtra
Residents in the coastal belt should prepare for elevated discomfort over the weekend. The IMD has issued a hot and humid weather warning for Konkan & Goa prevailing from October 3 through October 5.
Following this dry and muggy stretch, mild weather activity is expected to return to the region. Isolated to scattered rainfall is forecast across Konkan & Goa and Madhya Maharashtra between October 6 and October 9.

Southern and Northeastern Forecast
While monsoon forces retreat from central and northern parts of India, southern states are bracing for heavy downpours. Isolated heavy rainfall is predicted over Kerala, Mahe, Tamil Nadu, Puducherry, and Karaikal from October 4 to October 6, with South Interior Karnataka expected to receive heavy spells on October 5 and 6.

In the northeast, isolated heavy rainfall is expected to continue over Assam, Meghalaya, and Arunachal Pradesh through October 3.

Advisory for Fishermen
Due to lower-tropospheric cyclonic circulations over the Arabian Sea, the IMD has urged fishermen not to venture into the sea along and off the Kerala coast, Lakshadweep, Maldives, and the Comorin area on October 3. Farmers in heavy rainfall zones have also been advised to ensure proper field drainage and move harvested crops to covered storage to prevent crop damage.

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