Mumbai Police launched an investigation into a suspected cyber fraud case in which a nationalised bank’s senior official allegedly lost Rs 4.27 lakh through unauthorised credit card transactions.

Investigators suspect that the fraud may have started after the victim’s personal secretary connected his mobile phone to the free public Wi-Fi network at Chhatrapati Shivaji Maharaj Terminus (CSMT) in Mumbai.

According to police, cybercriminals may have gained access to the personal secretary’s mobile phone and later used the compromised device to spread a malicious Android application package (APK) file disguised as a Regional Transport Office (RTO) traffic challan. The fake application was reportedly sent to several people in the phone’s contact list, including senior bank officials.

The MRA Marg police have registered a First Information Report (FIR) and are investigating whether the mobile device was infected through the public Wi-Fi network, a fake hotspot imitating the genuine network, or through another method used by cybercriminals.

Police said the complainant, 56-year-old Gobinda Biswas, a resident of Bhakti Park in Wadala and general manager at a nationalised bank office in Fort, received a message on July 18 from his personal secretary Narayan Swami. The message appeared to be an official RTO challan and contained an APK file.

Before sending the message, Swami had connected his mobile phone to the free Wi-Fi service available at CSMT, police said. After the device was allegedly compromised, the malicious file was automatically forwarded through messaging applications to more than 200 contacts saved on the phone.

Believing the message to be a genuine traffic challan, Biswas downloaded and installed the application. Police suspect that the malware then gained access to sensitive information stored on his device, including data that could have been misused for financial fraud.

Investigators believe the infected application continued spreading the malicious file to additional contacts. On July 21, Biswas noticed unusual activity on his phone and deleted the application. However, police suspect that the malware had already accessed important information before removal.

Police said Biswas did not receive any SMS alerts regarding the suspicious credit card transactions. The fraud came to light on August 3 when he received his credit card statement. The complaint stated that five unauthorised transactions amounting to Rs 4,27,264 were carried out within just 28 minutes on July 21.

The bank’s credit card department later attempted to contact the customer several times. After the transactions were found suspicious and communication could not be established, the credit card was blocked, police said.

Biswas subsequently filed a complaint on the National Cyber Crime Reporting Portal and approached MRA Marg police. An FIR was registered on August 4 in connection with the suspected cybercrime.

A Mumbai Police official said that the investigation is underway to identify the source of the malware and determine the exact method used by the accused to gain access to the mobile device.

Citizens should remain cautious while connecting to public Wi-Fi networks and should avoid installing applications received from unknown sources, Mumbai Police cautioned.

Cyber experts have repeatedly warned that attackers can use fake applications, phishing messages and unsafe public networks to steal personal and financial information. Police have advised citizens to verify links and applications before downloading them and to avoid sharing sensitive banking details through suspicious platforms.

Mumbai: In a Mumbai cyber fraud case, the police have claimed to have exposed a gang that committed cyber fraud by activating multiple bank accounts and SIM cards. According to the details, the accused were arrested in the Siren Fraud case in the 2023 fraud case at the Pydhoni Police Station. In the progress of the same case, the Mumbai Crime Branch Unit 2 conducted an operation within the limits of the Goa Kolingot Police Station and took 12 accused into custody in the state of Goa. 15 laptops, 128 ATMs, 85 mobiles, 76 SIM cards, 22 checkbooks, 77 passbooks, 6 routers, 3 keyboards, 2 mice were seized from their possession. The accused used 100 panels called Rudra and used the gaming app to commit cyber fraud. The cyber fraud money was deposited and withdrawn in bank accounts in the name of cash and deposits and this gang operated from Dubai at a three percent commission. When the bank account details of the accused were found, 83 complaints have been registered in this matter on the cyber website 1930 across the country. The accused were produced in the court where the court ordered them to be kept on police remand till August 11. This action was taken on the instructions of Mumbai Police Commissioner Devin Bharti. Joint Commissioner of Police Crime Anil Kanbhare, DCP Raj Tilak Roshan have conducted the investigation. The accused used to defraud people by depositing money in several bank accounts. This information was given here today by DCP of Mumbai Crime Raj Tilak Roshan. He said that in the last 5 to 6 months, this gang has transferred 500 crores through cyber fraud to several bank accounts, while more than 50 crores have been found in their accounts, which have been frozen. He said that the investigation in Mumbai regarding the accused revealed that their accounts are also in Goa and the gang operates from Goa itself. This gang used to operate from a villa near Bij in Goa. From here, 12 accused have been arrested.

Footpaths in Mumbai are meant to allow citizens to walk safely and easily. Therefore, unauthorized ramps, encroachments, commercial structures or any other form of obstruction by housing societies or business owners on footpaths will not be tolerated. Housing societies and unit owners who have built ramps or other encroachments on footpaths will have to remove them at their own expense within a month. BMC Commissioner Ashwini Bhide has issued a clear warning that the municipal corporation will take strict action against the parties concerned if they fail to do so. The Mumbai Municipal Corporation is effectively implementing the ‘Pedestrian First’ campaign across the city to clear footpaths of unauthorized hawkers and encroachments, ensuring that they remain free from obstructions. As part of this campaign, BMC Commissioner Ashwini Bhide today (August 6, 2026) conducted an on-site inspection of several areas in the ‘K-West’ and ‘P-South’ wards of the Western Suburbs. These include Swami Vivekananda Marg, Ram Ganesh Gadkari Marg, Bando Gaur Marg, the road leading to Goregaon Railway Station, Sheth Shri Devaraj Ji Gundicha Chowk, Tomato Street near Goregaon Station, and Dudhsagar Marg. During this inspection visit, Commissioner Ashwini Bhide issued instructions to completely remove encroachments from the footpaths and make them easy for citizens to walk. Commissioner Bhide inspected the encroachments, ramps, commercial structures and other obstacles obstructing the path of pedestrians. He directed the officials concerned to take immediate action to ensure that the available footpath space is completely opened for public use. In the ‘K-West’ ward, under the ‘Pedestrian First’ campaign, the first phase aims to remove encroachments from 320 km of footpaths, so as to make them accessible to the citizens. Moreover, 27 out of a total of 355 roads in the K-West ward have been selected for this initiative. Footpaths stretching for 37.7 km on these roads are being cleared of encroachments.
Municipal Corporation’s appeal to citizens

In ‘K-West’ and ‘P-South’ wards, ramps built by housing societies or shop owners to facilitate vehicle access often become obstacles in the way of pedestrians. Such obstacles force senior citizens, women, children and various differently-abled persons to walk on the road, which endangers the safety of pedestrians. Taking the matter seriously, Commissioner Bhide ordered the immediate removal of such ramps. He directed the concerned parties to voluntarily remove these encroachments and restore the footpaths within a month. Commissioner Bhide clarified that strict action will be taken against those who do not follow these instructions as per the municipal rules and regulations. Moreover, in some areas, commercial stalls set up on footpaths are causing traffic congestion. Bhide directed the officials to ensure that alternative places are provided to these stall owners.

Patients, their relatives and ambulances frequently travel along Ram Ganesh Gadkari Marg and Swami Vivekananda Marg in Vile Parle (West) to reach Dr. RN. Moreover, the presence of colleges and educational institutions on these routes results in a significant increase in foot traffic of college students. Therefore, ensuring smooth and hassle-free traffic flow on these roads is of utmost importance. Due to encroachments and unauthorized obstructions on footpaths, students and other citizens are often forced to walk on the road. This not only compromises the safety of pedestrians but also affects the flow of traffic. In this context and under the ‘Pedestrian First’ campaign, priority has been given to making footpaths on these routes completely obstacle-free for citizens. Municipal Commissioner Ashwini Bhide has issued instructions for immediate removal of unauthorized hawkers, shopkeepers’ encroachments, unauthorized ramps and other obstacles obstructing the path of pedestrians.

Business operators to be shifted
An inspection revealed that citizens were facing considerable difficulties due to obstructions on footpaths along Bindu Gor Marg near Goregaon (West) Railway Station. Since this situation was causing traffic congestion, Commissioner Bhide ordered the concerned business operators to be shifted at the earliest. The Bando Gor Marg is 350 metres long and 13.40 metres wide, serving around 70,000 railway passengers daily. In the first phase, 43 commercial structures near the Goregaon (West) railway station were removed, and there are plans to widen the road.